Executive Director
About The Position
Bay Square at Yarmouth is seeking an Executive Director of Operations to lead a senior living community. The role manages the community’s budget and occupancy goals, maintains appropriate staffing levels, and drives customer service. The Executive Director authorizes purchases, provides onsite sales support, conducts monthly family meetings, and helps train and develop employees while implementing initiatives to improve community effectiveness and efficiency. The position calls for an ethical, patient, understanding, and empathetic leader who enjoys helping seniors live more comfortably and can build and manage a loyal team. The schedule is Monday through Friday, with a Manager on Duty rotation. Salary starts at $135,000, with annual bonus potential. RCA (Residential Care Administrator) or LNHA licensure is required.
Requirements
- RCA (Residential Care Administrator) or LNHA licensure.
- Bachelor’s degree.
- 3–5 years of management or healthcare-related experience.
- Experience in a managerial role responsible for multiple disciplines.
- Budgeting and staffing experience.
- Proficiency with Windows applications such as Excel and Outlook.
- Ability to lift a minimum of 50 pounds.
- Strong emotional intelligence.
- Ethical and honest character, patience, understanding, and empathy.
Nice To Haves
- A degree in Healthcare Administration, Hospitality Management, or Business is preferred.
Responsibilities
- Manage the community’s budget and occupancy goals, maintain appropriate staffing levels, and drive overall customer service.
- Authorize purchases, provide onsite sales support, and conduct monthly family meetings.
- Participate in training and development of new employees and implement initiatives to improve community effectiveness and efficiency.
- Review bills and statements, analyze revenue projections, and make adjustments when revenue sources decrease.
- Manage the Sales Director.
- Network with outside referral sources, including hospital and rehabilitation personnel.
- Qualify prospects financially using credit reports, bank statements, and other relevant information.
- Review occupancy in relation to staffing.
- Assist with hiring and recruitment.
- Handle resident and family grievances.
Benefits
- Eight paid holidays and three floating holidays.
- Vacation and Health & Wellness Paid Time Off.
- Discounted meal program.
- Physical and mental health wellness programs.
- Medical, vision, and dental benefits provided by Blue Cross Blue Shield.
- 401(k) retirement plan with company match.
- Company-provided life insurance and long-term disability.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
