Executive Director

Cedarhurst Senior Living•O’Fallon, MO

20d•$110,000 - $10,000

About The Position

The Executive Director is the senior leader of a Cedarhurst Senior Living community, reporting to the Regional Director of Operations or Divisional Director of Operations. The role provides strategic oversight of the community, manages daily operations and long-term performance, ensures exceptional resident care and regulatory compliance, and drives financial and operational goals. The Executive Director leads department heads and staff across functional areas, supports sales and occupancy growth, and represents the community externally while building relationships with residents, families, employees, and local partners. The position oversees community operations including profit and loss, marketing, sales, regulatory compliance, customer satisfaction, workforce quality, budgets, and department performance. It manages three to five subordinate supervisors overseeing approximately 30–50 employees across Housekeeping, Resident Care, Maintenance, Dietary, and Office Administration. The Executive Director also manages department scheduling through Attendance on Demand, supports sales activities, and hires, orients, supervises, evaluates, and disciplines staff as appropriate. The role calls for a professional and collaborative leader who upholds the company’s mission and values, communicates effectively with residents’ families about residents’ wellbeing, participates in community networking and corporate training, and supports teamwork and continuous learning. Work takes place throughout the community, including resident apartments, and may involve physical activity, lifting, and following infection prevention protocols. Employment offers are contingent on background and drug screening, required health assessments, and use of required PPE.

Requirements

Applicable state licensure is required.
Experience with accounting functions such as accounts payable and receivable, posting ledgers, and balancing and reconciling accounts.
Demonstrated proficiency with common digital tools and applications, including Microsoft Office (Outlook, Excel, and Word), web-based platforms, electronic health record systems, and applicable HR systems.
Ability to follow infection prevention and control protocols, including use of PPE when necessary.
Ability to walk or stand for extended periods and move throughout the community, resident apartments, and other areas.
Ability to communicate effectively and identify and interpret written information.
Ability to lift up to 50 pounds independently and up to 200 pounds with assistance.

Nice To Haves

Bachelor’s degree preferred.
Minimum of 2–3 years of management experience preferred; senior living experience strongly desired.
CPR or BLS certification preferred.

Responsibilities

Oversee the community’s day-to-day operations, including profit and loss, marketing, sales, regulatory compliance, customer satisfaction, financial expectations, and workforce quality.
Make business decisions in the best interests of the company and its employees.
Manage three to five subordinate supervisors overseeing approximately 30–50 employees in Housekeeping, Resident Care, Maintenance, Dietary, and Office Administration.
Create and manage department schedules through Attendance on Demand, ensuring adequate coverage within the labor budget and compliance with platform expectations and guidelines.
Provide direction, coordination, and evaluation for each department.
Create a professional environment that represents the company’s vision and values.
Meet or exceed budgets and targeted community performance goals.
Support the Director of Sales by conducting tours, following up with calls, and facilitating weekly top-prospect sales meetings with the Director of Sales and Director of Nursing; ensure the community is prepared for tours.
Ensure the property complies with applicable regulatory agencies’ requirements.
Hire, orient, supervise, evaluate, review, and appropriately discipline subordinate staff.
Attend corporate-sponsored meetings and training sessions as required.
Participate in networking and community-based groups relevant to the company’s business.
Adhere to organizational standards, communication expectations, mission, and core values.
Ensure alignment with owners’ vision for service quality and value creation.
Ensure community staff communicate effectively with residents’ families about residents’ physical, personal, and emotional wellbeing.
Collaborate with others, take direction from management, take initiative, and address conflict involving residents, families, employees, and others as needed.
Participate in staff activities that foster teamwork, unity, and morale.
Stay current with training and ongoing education and pursue continuous learning.
Perform other duties as assigned.