Executive Director

Sonida Senior Living•Bluffton, SC

About The Position

At Addison of Bluffton, a Sonida Senior Living community, the Executive Director leads the Assisted Living and Memory Care community in Bluffton, South Carolina, serving approximately 74 residents. The role owns the community’s overall success, including resident experience, team leadership, operational performance, financial results, occupancy, and regulatory compliance. It calls for a strategic, hands-on leader who sets a culture of accountability, hospitality, and excellence while working with regional and corporate support.

Requirements

3–5+ years of Executive Director or senior leadership experience in senior living, healthcare, or hospitality.
State-required Administrator license or certification, where applicable, or ability to obtain it.
Proven track record of achieving occupancy, financial, and quality outcomes.
Strong leadership, communication, and organizational skills.

Nice To Haves

Bachelor’s degree in business, healthcare administration, or a related field.
Multi-department operational leadership experience.
Experience managing P&L for a senior living community.

Responsibilities

Lead community operations and ensure quality, service, occupancy, and financial goals are met.
Recruit, coach, and develop a high-performing community leadership team.
Ensure regulatory compliance and adherence to company standards across all departments.
Set a culture of accountability, hospitality, and excellence.
Ensure implementation of resident-care policies and procedures, including timely and accurate assessments and service planning.
Oversee resident services, including coordination of independently contracted ancillary health care providers as requested by residents and families.
Support resident self-governance through the Resident Council and communicate with residents’ designated agents.
Investigate complaints promptly, report findings and recommendations, and ensure resolution to support high customer satisfaction.
Ensure compliance with resident-care regulations, including HIPAA, state regulations, and OSHA.
Represent the community and company professionally to residents, families, referral sources, and the public.
Partner with the Director of Sales and sales team to develop and execute plans that meet occupancy targets.
Build and maintain a favorable public image through community involvement and external marketing efforts.
Monitor sales and marketing progress and adjust plans as needed.
Train or support training on sales tours as needed.
Manage income and expenses against annual budget projections.
Maintain and review financial records according to company policy.
Participate in annual budget development.
Ensure timely and consistent collection of resident invoices and accounts receivable.
Maintain familiarity with Medicaid waiver or other government payor program terms, where applicable.

Benefits

Competitive salary plus a quarterly performance-based incentive.
Medical, dental, and vision insurance.
401(k) with employer match opportunities.
Paid time off and Holiday Pay.
Company-funded HRA and Flexible Spending Accounts (FSA).
Free 24/7 telemedicine services.
Company-paid life insurance.
Short-term and long-term disability coverage options.
Employee Assistance Program (EAP).
Paid Team Member and Resident referral programs.
Career growth within a values-driven senior living organization.
Collaborative regional and corporate support structure.
Technology supporting work and resident care, including SafelyYou AI video technology, advanced EHR technologies, and Sage.