Executive Director

ARC Health Partners • San Diego, CA

27d • $175,000 • Hybrid

About The Position

The Executive Director (ED) is the senior executive and clinical leader of Silver Lake Psychology, providing strategic, financial, operational, and clinical leadership in partnership with ARC Health. The ED serves as the practice’s chief ambassador and culture leader, cultivating community and referral relationships, driving growth and innovation across service lines, and ensuring operational, financial, and clinical integrity. The role is accountable for high-quality client care, strong team performance, and sustainable business results, and serves as both strategic executive and clinical decision-maker.

The ED advances the practice’s mission, vision, values, and long-term strategy; sets and communicates organizational priorities; develops business partnerships and growth opportunities; and oversees budgeting, financial performance, pricing, revenue-cycle performance, and operational improvement. The ED oversees service lines and clinical quality, partners with clinical leadership on outcomes measurement and care initiatives, and fosters continuous improvement.

The ED supervises the practice leadership team and oversees people operations, recruitment, onboarding, credentialing, culture, communication, and employee experience. The role represents the practice in community and enterprise relationships, addresses escalated concerns, and oversees or partners on compliance, risk management, clinical and operational standards, and audit readiness. The position is W-2, full-time, exempt, and based in San Diego, California, with an onsite or hybrid work arrangement. It reports to ARC Health Leadership.

Requirements

• Licensed behavioral health professional or clinician, such as a Psychologist, Psychiatrist/MD/DO, LCSW, LMFT, or LPC, or equivalent clinical credential.
• At least 5 years of progressive healthcare management experience, including leadership of multi-provider, high-revenue practices and development of leadership teams.
• Demonstrated success overseeing operations, financial performance, and clinical quality.
• Experience developing, implementing, and overseeing standard operating procedures and performance-monitoring systems.
• Experience mentoring teams, supervising leaders, and cultivating practice or organizational culture.
• Strong background in community engagement, relationship development, and cross-functional leadership.
• In-depth understanding of EHR systems, billing processes, and regulatory compliance.

Nice To Haves

• Advanced degree in healthcare administration, business, or a related field.
• Prior experience in multidisciplinary, multi-state, or multi-site practice settings.
• Experience with strategic planning, program development, and service-line expansion.
• Familiarity with state and federal behavioral health regulations and compliance standards across relevant jurisdictions.
• Business development experience, including building referral networks and system relationships, payer negotiations, and value-based care models.
• Experience leading clinical operations and telehealth delivery models.
• Experience working with data-driven performance metrics and budgeting processes.

Responsibilities

• Provide executive leadership to advance the practice’s mission, vision, values, and long-term strategic plan.
• Establish and communicate annual and quarterly goals and priorities, aligned with ARC Health objectives.
• Assess and recommend service-line expansion, new locations, and facility growth in consultation with ARC Health leadership.
• Serve as the primary liaison to ARC Health leadership and participate in enterprise forums.
• Develop and execute the practice’s business development strategy.
• Develop strategic partnerships with health systems, schools, healthcare organizations, and community organizations; prepare and facilitate executive-level meetings and presentations.
• Partner with ARC Health Marketing on lead generation, outreach, and market development.
• Cultivate relationships that expand referrals, market presence, and growth opportunities.
• Identify and implement growth opportunities, including new locations, facility expansion, and new service lines.
• Achieve annual revenue, expense, and sustainability targets in partnership with ARC Health leadership.
• Review performance data and KPIs, including encounters, revenue, retention, CRM metrics, phone/access trends, and profit-and-loss statements, and implement measurable improvements.
• Manage service pricing and ensure financial models support growth and the practice’s mission.
• Oversee salary structures, raises, and bonus processes.
• Oversee clinician/provider caseload expectations and productivity and utilization targets; collaborate on capacity management.
• Identify cost savings and efficiency opportunities and drive accountability for profitability and sustainability initiatives.
• Partner with billing and revenue-cycle staff to optimize revenue-cycle performance.
• Oversee practice service lines and recommend or approve additions or modifications to the service menu.
• Oversee community outreach and professional development training for community organizations.
• Partner with Clinical Director(s) on the Clinical Quality Program, including outcomes-measurement tools.
• Identify and implement opportunities to improve clinical outcomes, quality of care, patient experience, and provider performance.
• Collaborate with clinical leadership on clinical initiatives, ensuring alignment with strategy, regulatory expectations, and ARC Health standards.
• Model and reinforce an inclusive, collaborative, positive, and high-performing practice culture.
• Provide direct oversight of practice-level Human Resources services and serve as the final decision-maker in partnership with HR.
• Oversee recruitment, selection, onboarding, and credentialing for director-level and clinical team members.
• Supervise and coach the leadership team, promote accountability and strategic alignment, and foster leadership development.
• Oversee internal committees, clarify their missions, and review their progress regularly.
• Organize and lead quarterly all-staff meetings and culture-building events, and maintain an effective communication cadence.
• Partner with HR and the leadership team to monitor and improve provider satisfaction, engagement, retention, and employee experience.
• Represent the practice’s mission, values, and services accurately in the community and elevate its public image.
• Develop community partnerships that expand mental health awareness and access, in coordination with business development.
• Resolve escalated concerns from clients, partners, or outside entities in a timely and thoughtful manner.
• Represent the practice and ARC Health in external relationships and strategic partnership discussions.
• Serve as compliance officer or work closely with the designated compliance officer/General Manager to oversee compliance.
• Ensure compliance with HIPAA, CMIA, OSHA, payer requirements, and applicable state and federal behavioral healthcare regulations.
• Oversee development, implementation, and quality assurance of clinical and operational standards.
• Identify compliance risks and partner with leadership on corrective actions.
• Maintain readiness for audits, inspections, and payer reviews.
• Promote adherence to organizational policies, regulatory requirements, and professional and ethical standards.
• Coordinate across clinical, operational, financial, marketing, and business development functions and translate strategy into measurable, coordinated execution.

Benefits

• Annual metrics-based performance bonuses.
• 401(k) retirement plan with employer match.
• Generous PTO.
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents.
• HSA with employer contribution and/or FSA options.
• Employer-paid life insurance and AD&D coverage.
• Employee Assistance Program (EAP) with confidential mental health and life support resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed