Executive Director

Benchmark Senior Living•Yarmouth, ME
•$135,000•Onsite

About The Position

Benchmark Senior Living is seeking an Executive Director of Operations to lead a community at Bay Square at Yarmouth. The role manages the community’s budget and occupancy goals, maintains appropriate staffing levels, and drives customer service. The Executive Director also supports onsite sales, develops employees and operational initiatives, builds and manages a loyal team, and works to help seniors live more comfortably. The schedule is Monday through Friday, with a Manager on Duty rotation. A Residential Care Administrator (RCA) or Licensed Nursing Home Administrator (LNHA) license is required.

Requirements

  • RCA (Residential Care Administrator) or LNHA licensure.
  • Bachelor’s degree.
  • 3–5 years of management or healthcare-related experience.
  • Experience in a managerial role responsible for multiple disciplines.
  • Budgeting and staffing experience.
  • Proficiency with Windows applications such as Excel and Outlook.
  • Ability to lift a minimum of 50 pounds.
  • Strong emotional intelligence and a driven, dedicated, goal-oriented approach.
  • Ethical and honest character, with patience, understanding, empathy, and a genuine interest in helping seniors.

Nice To Haves

  • A degree in Healthcare Administration, Hospitality Management, or Business.

Responsibilities

  • Authorize purchases and review bills and statements.
  • Provide onsite sales support and manage the Sales Director.
  • Conduct monthly family meetings and handle resident and family grievances.
  • Participate in training and development of new employees and implement initiatives to improve community effectiveness and efficiency.
  • Analyze revenue projections and make adjustments when revenue sources decrease.
  • Network with outside referral sources, including hospital and rehabilitation personnel.
  • Qualify prospects financially using documents such as credit reports and bank statements.
  • Review occupancy in relation to staffing needs.
  • Assist with hiring and recruitment.
  • Manage the community’s budget, occupancy goals, staffing levels, and customer service.

Benefits

  • 8 paid holidays and 3 floating holidays.
  • Vacation and Health & Wellness paid time off.
  • Discounted Meal Program.
  • Physical and Mental Health Wellness Programs.
  • Medical, vision, and dental benefits provided by Blue Cross Blue Shield.
  • 401(k) retirement plan with company match.
  • Company-provided life insurance and long-term disability.
  • Lucrative annual bonus potential.
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