Executive Director

Where the Heart Is by Cogir•Burlington, WA

5d•$115,000 - $120,000•Onsite

About The Position

The Executive Director is accountable for overseeing all operations at the senior living community and ensuring the quality of care and services provided. The role includes maintaining financial stability, managing budgets and cash flow, overseeing staffing practices, and directing daily operations in accordance with government agency guidelines. The Executive Director fosters high standards of care and builds strong relationships with staff, department leaders, residents, providers, and family members while ensuring compliance with applicable federal, state, and local laws, regulations, and company policies. The position serves as the on-site executive and primary community contact for staff, residents, prospective residents, community organizations, government agencies, the public, and Cogir Senior Living corporate staff. The role also supports the Resident Care Program, leads community sales and operations strategies, and oversees property maintenance.

Requirements

At least 5 years of experience in a progressive leadership role in a senior living operation.
Must be a Licensed Administrator in good standing according to state requirements and/or meet all applicable federal and state license requirements.
Understand and comply with all federal, state, and local resident rights regulations.
Demonstrated expertise in budget management and financial planning, including developing, monitoring, and optimizing budgets aligned with organizational goals.
Knowledge of computer systems and CRM software, and proficiency in Microsoft Office Suite.
Proven ability to build, lead, and inspire cross-functional teams in a collaborative and inclusive environment.
Outstanding written and verbal communication skills and a passion for serving seniors.
High degree of accuracy, effective time management, and high integrity.
Capacity to work evenings and/or weekends and be on-call 24/7.
Must possess a valid driver's license.

Nice To Haves

A bachelor's degree in business, healthcare, nursing, or human services is preferred.
A combination of education and experience in a supervisory role in a senior living, healthcare, or hospitality environment may qualify.
Hospitality experience is a plus.

Responsibilities

Oversee all community operations as the on-site executive and act as a contact for staff, residents, prospects, community organizations, government agencies, and the public.
Supervise, direct, and motivate department directors, supervisors, and staff; maintain training and morale.
Maintain resident satisfaction by consistently delivering high-quality services.
Lead the development and implementation of community sales and operations strategies and tactics consistent with company objectives.
Understand community care regulations and support the Resident Care Program by meeting regularly with the clinical department head to discuss and address issues or concerns.
Manage the community budget and cash flow, maintain budget accountability, and anticipate and minimize negative budget variances and deficits.
Provide leadership for staff and residents and proactively solve problems and issues.
Serve as the main property contact for Cogir Senior Living corporate staff and maintain positive relationships.
Maintain current departmental policies, procedures, and licenses in accordance with company, federal, state, and local requirements.
Review employee hiring, promotions, disciplinary actions, and terminations, with attention to retaining quality personnel.
Maintain the building grounds and property by supervising preventative maintenance systems and programs and conducting frequent inspections.