Exception Handling Specialist
About The Position
The Exception Handling Specialist performs an important part of the patient care process by ensuring laboratory specimens are properly processed, prepared, routed, and stored. The role involves recognizing when corrective action is needed and implementing effective solutions, while championing safety, compliance, and quality control. Work takes place in a laboratory environment with biological hazards and PPE requirements. The position has routine access to Protected Health Information (PHI); employees are trained on safeguards and must maintain strict confidentiality and access PHI only when required for their job duties.
Requirements
- High school diploma or equivalent.
- Previous training or experience in specimen collection or processing.
- Strong reading, writing, and analytical skills.
- Ability to operate general laboratory equipment, including telephones, computers, centrifuges, and audible alarms.
Nice To Haves
- 1–2 years of related experience in a clinical laboratory, data entry, or production.
Responsibilities
- Process, prepare, route, and store laboratory specimens properly.
- Recognize when corrective action is needed and implement effective solutions.
- Champion safety, compliance, and quality control.
- Maintain the confidentiality and security of Protected Health Information, accessing it only as required to fulfill job duties.
Benefits
- Free laboratory services for the employee and their dependents.
- Paid Time Off and Paid Holidays.
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
