Exception Handling Specialist
About The Position
The Exception Handling Specialist supports the patient care process by ensuring laboratory specimens are properly processed, prepared, routed, and stored. The role identifies when corrective action is needed and implements effective solutions while championing safety, compliance, and quality control. Work takes place in a laboratory environment with biological hazards and required personal protective equipment (PPE). This is a full-time, first-shift position scheduled for 40 hours per week. The role has routine access to Protected Health Information (PHI). Employees receive training on reasonable safeguards and must maintain strict confidentiality, follow applicable privacy and security standards, and access PHI only when required to perform job duties.
Requirements
- High school diploma or equivalent.
- Previous training or experience in specimen collection or processing.
- Strong reading, writing, and analytical skills.
- Ability to operate general laboratory equipment, including telephones, computers, centrifuges, and audible alarms.
- Ability to work in a laboratory environment with biological hazards and PPE requirements.
Nice To Haves
- 1–2 years of related experience in a clinical laboratory, data entry, or production.
Responsibilities
- Process, prepare, route, and store laboratory specimens properly.
- Recognize when corrective action is needed and implement effective solutions.
- Champion safety, compliance, and quality control.
- Maintain strict confidentiality of PHI and access it only as required to fulfill job duties.
- Follow applicable privacy and security standards.
Benefits
- Free lab services for the employee and dependents.
- Paid Time Off and Paid Holidays.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Opportunity to grow professionally.
- Appreciation for work and a sense of belonging in a community.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
