Exception Handling Specialist - Microbiology
About The Position
The Exception Handling Specialist works in microbiology laboratory operations and plays a vital role in resolving complex laboratory problems. The role follows standard operating procedures to order, credit, note out, and cancel tests in the laboratory information system; identifies when corrective action is needed and implements effective solutions; and champions safety, compliance, and quality control. The work takes place in a laboratory environment with biological hazards and required personal protective equipment. The position has routine access to Protected Health Information (PHI), which must be accessed only as necessary to perform job duties and handled in accordance with confidentiality, privacy, and security standards. This is a full-time, first-shift position scheduled for 40 hours per week.
Requirements
- High school diploma or equivalent.
- Previous training or experience in specimen collection or processing.
- Strong reading, writing, and analytical skills.
- Ability to operate general laboratory equipment, including telephones, computers, centrifuges, and audible alarms.
Nice To Haves
- 1–2 years of related experience in a clinical laboratory, data entry, or production.
Responsibilities
- Resolve complex laboratory problems.
- Follow standard operating procedures for ordering, crediting, noting out, and canceling tests in the laboratory information system.
- Recognize when corrective action is needed and implement effective solutions.
- Champion safety, compliance, and quality control.
- Maintain strict confidentiality and access PHI only as required to fulfill job duties.
Benefits
- Free laboratory services for the employee and dependents.
- Paid Time Off and paid holidays.
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Opportunity to grow professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
