Events Coordinator - Amazon

Northwest Center•Bellevue, WA

7d•Onsite

About The Position

The Events Coordinator is a customer-facing professional who independently delivers workplace experiences and event support across Amazon locations. The role combines day-to-day workplace operations with comprehensive event coordination and execution, including end-to-end ownership of GREF-hosted activations. The coordinator manages service tickets, works with cross-functional stakeholders, and executes onsite events without line-of-sight supervision. The role requires applying established procedures and judgment to varied situations, troubleshooting with SOPs and best practices, and representing workplace and event services at the frontline. The position is based in Bellevue, Washington, with flexibility to work in Redmond and Seattle as needed. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with some flexibility to work events as needed. The hourly wage is $29.19–$32.28. The coordinator works in a fast-paced corporate environment across desk work and active visits to operational or client buildings in the Puget Sound region. The environment is dog-friendly, with more than 1,000 dogs on campus.

Requirements

High school diploma or equivalent.
At least one year of experience in workplace services, event support, hospitality, or a similar client-facing role.
Experience coordinating and executing events or programs in corporate or professional environments.
Proficiency with Microsoft Office Suite, digital ticketing systems, conference room scheduling programs, and workplace management tools.
Excellent customer service skills and ability to multitask and manage competing priorities in a fast-paced environment.
Ability to work independently without line-of-sight supervision, including as the only Northwest Center representative, and make sound operational decisions.
Strong organizational and time-management skills, including the ability to manage multiple process paths simultaneously.
Ability to write concise correspondence and communicate effectively verbally and electronically with management, employees, vendor partners, event organizers, and visitors.
Problem-solving and troubleshooting skills, including sound judgment about when to escalate.
Ability to lift or move items weighing up to 40 pounds as needed for event setups.
Ability to stand, walk, and move around during events and consistently move within a 1.5-mile radius.
Ability to work at a computer for periods of up to eight hours per workday.
Willingness and ability to travel independently to worksites in the Puget Sound region.
Ability to read, write, speak, and comprehend English.
Ability to see at a distance and at close range, with or without corrective lenses.
Ability to identify and understand another person’s speech, with or without a personal auditory hearing device.
Comfort working in an open, unassigned workspace.
Ability to carry supplies to other buildings as needed.

Responsibilities

Manage the full service-ticket lifecycle, including intake, triage, prioritization, resolution, and escalation, using digital ticketing platforms.
Independently manage daily workplace operations and make decisions within established guidelines.
Maintain conference rooms, common areas, and amenity spaces to Amazon standards.
Apply judgment to select procedures for varied workplace situations and escalate complex issues when they fall outside standard protocols.
Track and report workplace metrics, trends, and service-delivery insights.
Own hosted activations from initial planning through event delivery, post-event wrap-up, and documentation.
Coordinate with Facilities Management, Catering, AV, Security, and other teams to deliver events.
Manage equipment and furniture, room configurations, and event logistics according to specifications.
Monitor events and resolve issues promptly, including last-minute changes to layout, timing, or services.
Complete event setups on time and meet client expectations while maintaining hospitality standards.
Welcome event attendees professionally and provide personalized hospitality throughout events.
Serve as the primary contact for workplace inquiries, event requests, and issue resolution for employees, visitors, and stakeholders.
Collaborate with Facilities, IT, Security, HR, and other cross-functional teams on workplace operations and event delivery.
Communicate with management, employees, vendor partners, event organizers, and visitors in written and verbal formats.
Identify and escalate potential security risks, privacy concerns, and operational gaps.
Participate in the Crisis Response Team and guide clients and guests in emergency situations.
Troubleshoot workplace and event issues using SOPs, best practices, and established protocols, making decisions within the role’s authority.
Support onboarding experiences and workplace orientations for new hires and visitors.
Manage inventory, supplies, and vendor relationships for assigned workplace and event services.
Carry out health, safety, and security protocols in accordance with company policies and local regulations.
Adapt service delivery to location-specific needs while maintaining consistent global standards across Amazon markets.