Events Coordinator - Amazon

Northwest Center•Bellevue, WA

3d•$29 - $32•Onsite

About The Position

The Events Coordinator is a customer-facing professional who works independently across Amazon locations to deliver workplace services and full event support. The position combines workplace operations with comprehensive event coordination and execution, including end-to-end ownership of GREF-hosted activations. The coordinator manages service tickets, works with cross-functional stakeholders, and executes onsite events without line-of-sight supervision. They use established procedures, SOPs, and judgment to address varied situations, troubleshoot issues, and serve as a frontline representative of workplace and event services. The position is based in Bellevue, Washington, with flexibility to work in Redmond and Seattle as needed. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m., with some flexibility to work events as needed. The role has a combination of desk work and active visits to NWC operational or client corporate buildings in the Puget Sound region. The work environment includes open, unassigned workspaces and dog-friendly campuses with over 1,000 dogs.

Requirements

High school diploma or equivalent.
At least one year of prior experience in workplace services, event support, hospitality, or a similar client-facing role.
Experience coordinating and executing events or programs in corporate or professional environments.
Proficiency with Microsoft Office Suite, digital ticketing systems, conference room scheduling programs, and workplace management tools.
Excellent customer service skills and ability to multitask and manage competing priorities in a fast-paced environment.
Ability to work independently without line-of-sight supervision, including as the sole Northwest Center representative, and make sound operational decisions.
Strong organizational and time-management skills, including the ability to manage multiple process paths simultaneously.
Ability to write concise correspondence and communicate effectively verbally and electronically with all levels of management, employees, vendors, event organizers, and visitors.
Problem-solving skills and ability to troubleshoot using SOPs and available resources, with sound judgment about when to escalate.
Ability to lift or move items weighing up to 40 pounds as needed for event setups.
Ability to stand, walk, and move around extensively during events.
Comfort working in an open, unassigned workspace.
Ability to work at a computer for long periods, up to eight hours per workday.
Ability to move consistently within a 1.5-mile radius while visiting NWC operational or client corporate buildings.
Willingness to travel independently to various worksites in the Puget Sound region.
Ability to read, write, speak, and comprehend English.
Ability to see at a distance and close-up, with or without corrective lenses.
Ability to identify and understand another person’s speech, with or without a personal auditory hearing device.
Ability to carry supplies to other buildings when needed.

Responsibilities

Manage the full service-ticket lifecycle, including intake, triage, prioritization, resolution, and escalation, using digital ticketing platforms.
Independently manage daily workplace operations and make decisions within established guidelines.
Maintain conference rooms, common areas, and amenity spaces to Amazon standards.
Determine appropriate procedures for workplace situations and escalate complex issues or deviations from standard protocols.
Track and report workplace metrics, trends, and service-delivery insights.
Own end-to-end delivery of hosted activations, from planning through post-event wrap-up and documentation.
Coordinate event delivery with Facilities Management, Catering, AV, Security, and other relevant teams.
Arrange equipment, furniture, room configurations, and event logistics according to event specifications.
Monitor events and address issues in real time, including last-minute changes to layouts, timing, or services.
Ensure event setups are timely and meet client expectations and hospitality standards.
Welcome event attendees professionally and provide personalized hospitality throughout events.
Act as the primary point of contact for workplace inquiries, event requests, and issue resolution for employees, visitors, and stakeholders.
Collaborate with Facilities, IT, Security, HR, and other cross-functional teams to support workplace operations and events.
Communicate professionally with management, employees, vendors, event organizers, and visitors in writing and verbally.
Identify and escalate potential security risks, privacy concerns, and operational gaps.
Participate in the Crisis Response Team and be ready to guide clients and guests in emergencies.
Troubleshoot workplace and event issues using SOPs, best practices, and established protocols, making decisions within the role’s authority.
Support onboarding experiences and workplace orientations for new hires and visitors.
Manage inventory, supplies, and vendor relationships for assigned workplace and event services.
Carry out health, safety, and security protocols in alignment with company policies and local regulations.
Adapt service delivery to location-specific needs while maintaining consistent global standards across Amazon markets.

Benefits

Competitive and affordable medical insurance, including hearing and hardware coverage.
Dental insurance.
Vision insurance.
Disability insurance.
Life insurance.
17 accrued paid time off days annually.
11 annual floating holidays.
Parental leave.
Paid compassionate leave.
401(k) retirement plan with company match.
Company-provided Orca Pass with unlimited use.
Employment Assistance Program (EAP) via Spring Health.
Mental wellness program including six free therapy sessions per year.
Career development opportunity through the NWC Mentorship Match program.
Physical wellness reimbursement of $25 per month.
Student loan contribution of $50 per month.
Pet insurance discount program.