Amazon - Project Coordinator

Northwest Center • Redmond, WA

4d • $37 - $43

About The Position

The Project Coordinator supports the Amazon Leo distribution project for the Northwest Center @ Amazon team in a fast-paced corporate environment. The role manages project logistics, tracking, and coordination, including organizing recipient lists, coordinating with vendors on addresses and quantities, maintaining tracking documentation, and liaising with site Executive Assistants and Reception contacts globally. The position requires customer-focused project coordination, strong attention to detail, effective communication, and the ability to manage multiple tasks and projects while adapting to changing priorities. The coordinator works with direction and support from onsite staff and may work independently out of line of sight from other team members for all or part of a shift.

Responsibilities include overseeing day-to-day project tasks, coordinating design review and approval workflows, monitoring vendor production, providing project status updates, developing process documentation, maintaining distribution lists and inventory, coordinating shipments, resolving delivery issues, and supporting stakeholders and vendors. The role also involves responding to correspondence, maintaining records and metrics, and assisting with evolving team and partner requests.

The position is based in Redmond, Washington, and is scheduled Monday through Friday for 10–20 hours per week, with variable hours and start and end times. It is a 3–4 month contract role, with the possibility of extension. The role may require night and weekend work and domestic and international travel, including trips lasting multiple weeks. The work environment is dog-friendly and has more than 1,000 dogs on campus.

Requirements

• High school diploma or GED required; an associate or bachelor's degree is preferred, or an equivalent combination of education and experience.
• At least 3 years of experience in a high-volume customer-facing role.
• Proven customer service experience with executive-level employees.
• Strong verbal and written communication skills.
• Experience in project coordination, event organization, and planning.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet, and SharePoint.
• Excellent customer service skills, including the ability to write concise correspondence and communicate verbally and electronically with customers, management, employees, and vendor partners at all levels.
• Trustworthiness and the ability to work independently as well as collaboratively in a team setting.
• Flexibility and adaptability in an evolving and hybrid environment, including the ability to multitask and adjust to changing priorities or project requirements.
• Effective time management and the ability to manage multiple high-profile projects with varying timelines across stakeholders without direct ownership of resources.
• Strong attention to detail and focus on project execution, with the ability to manage complexity and distill information.
• Ability to work independently and as part of a team, with strong critical-thinking, conflict-resolution, and problem-solving skills.
• Flexibility to work nights and weekends based on business needs.
• Willingness and ability to travel domestically and internationally as required, potentially for multiple weeks at a time.
• Ability to frequently carry and lift a backpack containing a laptop and other supplies weighing up to 15 pounds.
• Ability to work at a computer for long periods, up to 8 hours per workday.
• Ability to move consistently within a 1.5-mile radius.
• Ability to read, write, communicate, and comprehend English.
• Ability to see distance and close-range details, with or without corrective lenses.
• Ability to identify and understand another person's speech, with or without a personal auditory hearing device.
• Comfort working in a dog-friendly environment with more than 1,000 dogs on campus.

Nice To Haves

• Associate or bachelor's degree.

Responsibilities

• Assume day-to-day responsibility for assigned projects and successful task completion, working independently and out of line of sight from other team members for all or part of a shift.
• Coordinate design review and approval workflows by routing materials between stakeholders and vendors, consolidating feedback, and securing sign-off before production.
• Monitor vendor production progress against agreed timelines and quantities, proactively flagging delays or quality issues.
• Attend recurring project review meetings to provide updates on production, distribution, and tracking and identify risks or blockers requiring stakeholder input.
• Collaborate with leadership and program stakeholders to create operational efficiencies and draft process documentation.
• Establish, update, and maintain documentation and procedures for the distribution network, including tracking documentation.
• Build and maintain accurate global distribution and recipient lists by confirming shipping addresses, quantities, and site-specific delivery requirements with site contacts.
• Coordinate with vendors and carriers to execute shipments and confirm delivery details.
• Maintain, organize, track, and communicate inventory of project materials.
• Resolve delivery issues by tracking shipments, investigating missing or misdirected packages, and coordinating replacements as needed.
• Serve as a point of contact for stakeholders, peers, and vendors to proactively resolve customer needs.
• Monitor and respond to correspondence, providing customer education, support, and information as needed.
• Communicate trends, feedback, and observations to stakeholders, peers, and vendors.
• Maintain knowledge needed to respond to inquiries and troubleshoot issues effectively.
• Maintain accurate and current records of relevant data and metrics as needed.
• Assist with new tasks, processes, and projects to support evolving team requirements, other NWC divisions, and requests from Amazon partners.
• Travel domestically and internationally as required, including for multiple weeks at a time.
• Carry supplies to other buildings and support furniture adjustments or work with the onsite team to facilitate furniture needs.

Benefits

• Reasonable accommodations are available to applicants with disabilities during the application or interview process, for essential job functions, and to receive other employment benefits and privileges.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED