Amazon - Project Coordinator

Northwest Center•Redmond, WA

2d•Onsite

About The Position

The Project Coordinator supports the Northwest Center @ Amazon team in a fast-paced corporate environment, coordinating logistics, tracking, and distribution for an Amazon Leo project. The role manages recipient lists, works with vendors to confirm addresses and quantities, maintains tracking documentation, and liaises with site Executive Assistants and reception contacts globally. The position requires strong customer service, project coordination experience in a high-end office setting, attention to detail, adaptability, and the ability to manage multiple tasks and communicate effectively with stakeholders. The role is based in Redmond, Washington, and is scheduled Monday through Friday for 10–20 hours per week, with varied hours and start and end times based on scheduling needs. It is a 3–4 month contract, with the possibility of extension. The wage is $37.48–$42.81 per hour. The coordinator oversees assigned projects and workflows, tracks vendor production and shipments, maintains distribution and inventory records, resolves delivery issues, and provides updates and documentation to stakeholders. The position also provides administrative and communication support as team requirements evolve. Travel, including international travel for multiple weeks at a time, may be required. The work environment is dog-friendly, with more than 1,000 dogs on campus.

Requirements

High school diploma or GED; an associate or bachelor’s degree is preferred, or an equivalent combination of education and experience.
At least 3 years of experience in a high-volume, customer-facing role.
Proven customer service experience with executive-level employees.
Strong verbal and written communication skills, including the ability to write concise correspondence.
Experience in project coordination, event organization, and planning.
Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet, and SharePoint.
Ability to communicate verbally and electronically with clients, management, employees, and vendor partners at all levels.
Trustworthiness and the ability to work independently and collaboratively.
Flexibility and adaptability in an evolving, hybrid environment, including changing priorities and project requirements.
Effective time management and ability to manage multiple high-profile projects with different timelines across stakeholders without direct ownership of resources.
Strong attention to detail, focus on project execution, and ability to manage complexity and distill information.
Critical thinking, conflict resolution, and problem-solving skills.
Ability to work nights and weekends based on business needs.
Ability and willingness to travel domestically and internationally, including for multiple weeks at a time.
Ability to frequently carry and lift up to 15 pounds, including a backpack with a laptop and supplies.
Ability to work at a computer for up to 8 hours per workday.
Ability to move consistently within a 1.5-mile radius.
Ability to read, write, communicate, and comprehend English.
Ability to see at a distance and at close range, with or without corrective lenses.
Ability to identify and understand another person’s speech, with or without a personal auditory hearing device.

Nice To Haves

Associate or bachelor’s degree.
Experience in a high-end office setting.

Responsibilities

Assume day-to-day responsibility for assigned projects and ensure tasks are completed, working independently and sometimes out of sight of other team members.
Coordinate design review and approval workflows by routing materials, consolidating stakeholder and vendor feedback, and obtaining sign-off before production.
Monitor vendor production against timelines and quantities, and flag delays or quality issues.
Attend recurring project review meetings, provide updates on production, distribution, and tracking, and identify risks or blockers.
Work with leadership and program stakeholders to improve operational efficiency and draft process documentation.
Establish and update procedures, distribution-network documentation, and tracking records.
Build and maintain global distribution and recipient lists, confirming addresses, quantities, and site-specific delivery requirements with site contacts.
Coordinate shipments with vendors and carriers and confirm delivery details.
Maintain, organize, track, and communicate inventory of project materials.
Resolve delivery issues by tracking shipments, investigating missing or misdirected packages, and coordinating replacements.
Serve as a point of contact for stakeholders, peers, and vendors, proactively resolving customer needs.
Monitor and respond to correspondence, providing customer education, support, and information.
Share trends, feedback, and observations with stakeholders, peers, and vendors.
Maintain knowledge needed to respond to inquiries and troubleshoot issues.
Maintain accurate and current records of relevant data and metrics.
Assist with new tasks, processes, and projects as needed to support evolving team requirements, other Northwest Center divisions, and Amazon partner requests.
Travel domestically and internationally as required.
Carry a backpack with a laptop and supplies, carry supplies between buildings, and support furniture adjustments or onsite furniture needs as necessary.