Event Technology Coordinator

Pacific Life•Newport Beach, CA

About The Position

Pacific Life is seeking an Event Technology Coordinator to join the Meetings and Events Team within the Consumer Markets Division in Newport Beach, California. The role provides operational support for the organization’s information systems and peripheral equipment, with a focus on using Cvent event management software to create and launch business meeting and event websites and invitations. The coordinator manages registration websites, attendee lists, event communications, and post-event reporting. The role involves creating and launching meeting email invitations within specified timeframes, with an anticipated volume of approximately 20–25 builds and launches per month. Additional work includes obtaining compliance approvals, supporting and training field personnel, and coordinating Continuing Education meetings. Regular interaction with management, field personnel, and internal customers makes effective customer service essential.

Requirements

  • 2–3 years of experience using Cvent Event Management software.
  • Ability to manage multiple registration projects and events simultaneously while balancing work tasks effectively.
  • Effective customer service skills for regular interaction with management, field personnel, and internal customers.
  • Technology proficiency, including experience with Monday.com and Microsoft Teams.

Nice To Haves

  • Cvent Event Management Certification.
  • Excellent organizational skills.
  • Strong oral and written communication skills.
  • Professional demeanor and ability to interact effectively with various levels of management.
  • High degree of accuracy and attention to detail.
  • Ability to work well under pressure and meet deadlines.

Responsibilities

  • Use Cvent to create and launch business meeting and event websites and invitations.
  • Manage event registration websites, attendee lists, and event communications.
  • Generate post-event reporting.
  • Create and launch meeting email invitations within specified timeframes, at an anticipated volume of approximately 20–25 per month.
  • Obtain compliance approvals.
  • Support and train field personnel.
  • Coordinate Continuing Education meetings.
  • Provide customer service while interacting with management, field personnel, and internal customers.
  • Provide operational support for the organization’s information systems and peripheral equipment.

Benefits

  • Medical, dental, vision, and a Wellbeing Reimbursement Account.
  • Paid time off, holiday schedules, and Financial Planning Time Off.
  • Paid parental leave.
  • Adoption assistance program.
  • 401(k) savings plan with company match and an additional contribution regardless of participation.
  • Additional incentive pay may be available to eligible employees.
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