Houston Event Staff & Security

5 STAR Event Services•Houston, TX

3d•$13 - $16•Onsite

About The Position

5 STAR Event Services is hiring permanent, part-time hourly Event Staff and Security Officers to support sports and music events in Houston. The role is responsible for the safety and comfort of clients, guests, and employees. Event staff provide guest services and security at a range of events and venues, with work scheduled in the evenings and on weekends and at both indoor and outdoor locations. Events operate year-round, and flexible availability is required. The stated pay range in the job details is $10.00–$16.00; the description also states pay is $13.00 and up per hour. The position involves enforcing facility policies, monitoring access points, inspecting guests and credentials, assisting patrons, maintaining clear walkways, responding to complaints and suspicious activity, helping direct evacuations, and providing security escorts. Level II security training and the exam are provided free; applicants must apply, pass the exam, submit to fingerprinting, and undergo a criminal background check. The work environment can be loud, energetic, fast-paced, crowded, and outdoors in rain-or-shine conditions. Ear plugs are available upon request, and accommodations such as tents, rain ponchos, and drinking water may be provided when necessary.

Requirements

High school diploma or GED equivalent.
At least 18 years of age.
Reliable forms of communication and transportation.
Obtain a Level II security license; applicants must apply, pass the exam, submit to fingerprinting, and complete a criminal background check. Level II training and the exam are provided for free.
Strong customer-service attitude and professional appearance.
Excellent written and oral communication skills.
Ability to understand and interpret credentials, documents, signs, rules, policies, and instructions.
Ability to communicate effectively with clients, patrons, and other employees.
Ability to multitask, cross-train, and learn new skills quickly.
Ability to remain calm and level-headed in high-pressure situations.
Full physical and mental dexterity, including the ability to walk, stoop, kneel, crouch, hear, see, and speak English clearly.
Ability to walk and stand for extended periods, for the duration of a shift.
Ability to lift 25 pounds.
Flexible availability for evening and weekend work.

Responsibilities

Enforce and uphold the integrity of public and private areas at the job location.
Monitor entry and exit points to specific areas.
Perform routine searches and inspections, including bag checks and screening guests, tickets, and credentials, to prevent prohibited items from entering.
Greet guests and direct them to seating areas and services.
Maintain open and smooth access routes for pedestrian and vehicle walkways.
Receive and act on patron complaints according to policies and procedures.
Enforce facility policies and procedures and report suspicious behavior or activity.
Assist in directing orderly building evacuations during emergencies.
Provide security escorts according to event requirements.
Help ensure the safety and comfort of clients, guests, and other employees.