Event Security Staff ASAP Start!

Windwalker Group • Boston, MA

2h

About The Position

Windwalker Security Guards is hiring Event Security Staff in Boston, Massachusetts, with an ASAP start and a busy upcoming event schedule. The role provides security and customer service to clients, students, staff, faculty, and visitors. Staff manage access control points courteously, decisively, and professionally; maintain a consistently professional appearance and demeanor; and uphold security standards and conduct expectations. The position involves interaction with local and state police, DHS, contract employees, client management, and company managers, as well as preparedness planning for potential crises.

Requirements

• High school diploma or GED.
• At least 18 years old.
• Ability to pass a background check.
• Ability to react quickly to a changing environment.
• Advanced ability to respond to security breaches and threats.
• Comfort with kneeling, carrying, bending, walking, and standing for extended periods.
• Ability to inform personnel and visitors of security procedures.
• Excellent interpersonal, written, and communication skills.
• Ability to be flexible and perform a variety of security duties.

Nice To Haves

• At least two years of experience in a similar role.
• Knowledge of security systems and surveillance equipment.
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III certifications.
• Associate degree or higher in criminal justice-related studies.
• Experience documenting observations and applying customer service and security procedures.
• Previous concierge experience.

Responsibilities

• Manage visitors at access control points with courtesy, decisiveness, and professionalism.
• Maintain a professional appearance and demeanor while serving in public-facing roles.
• Ensure compliance with security standards.
• Interact with affinity participants, including local and state police and DHS.
• Uphold high standards of conduct and zero tolerance for unprofessional behavior.
• Follow employee discipline procedures.
• Maintain communication among contract employees, client management, and company managers.
• Plan preparedness and responses for potential crises.
• Provide customer service through daily interaction with students, staff, faculty, visitors, and clients.
• Inform personnel and visitors of security procedures.
• Respond to security breaches and threats.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED