Event Services Technician - Event Technology, Audio Visual

Pinnacle Live•Olympic Valley, CA

3d•Onsite

About The Position

The Event Services Technician assists with event floor operations in a hotel or hospitality environment, including setup, strike, and operation of technology solutions. The role focuses on providing excellent customer service to guests and clients. The position is based at Everline Resort & Spa in Olympic Valley, California.

Requirements

High school graduate or equivalent.
Prior exposure to the audio-visual and/or hospitality industry.
Computer proficiency, including hardware, software, and networking.
Strong technical aptitude.
Ability to plan ahead and prioritize.
Strong organizational skills.
Strong interpersonal skills.
Strong verbal, listening, and written communication skills.
Strong customer focus.
Strong team-player orientation.
Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Complete event setups and strikes according to company standard operating procedures.
Greet guests and clients before events and explain how to operate equipment.
Communicate with clients throughout events, follow through on requests, and identify opportunities to enhance their events.
Maintain accurate client event information in company business systems.
Review daily invoices with clients and obtain their signatures.
Follow company security and safety measures, monitor equipment locations, and protect inventory from theft or damage.
Ensure inventory is in good working order and rental condition; promptly report lost, stolen, or damaged equipment to management.
Keep company-occupied areas clean, organized, and up to company standards.
Continue developing technical skills in audio, video/data, staging, computer operation, and networking.
Comply with company policies and procedures.
Perform other duties as assigned.