Part-Time Event Services Technician - Audio Visual, Event Technology

Pinnacle Live•Houston, TX

About The Position

The Part-Time Event Services Technician assists with floor operations in a hotel or hospitality environment, including setup, strike, and operation of technology solutions. The role focuses on delivering excellent customer service to guests and clients. Pinnacle Live is an in-house AV and event production company operating at premier hotels and resorts across North America. Its stated values are excellence, innovation, and the importance of its people, and it is committed to an inclusive workplace.

Requirements

High school graduate or equivalent.
Prior exposure to the audiovisual and/or hospitality industry.
Computer proficiency, including hardware, software, and networking.
Strong technical aptitude.
Ability to plan ahead and prioritize.
Strong organizational skills.
Strong interpersonal skills.
Strong verbal, listening, and written communication skills.
Strong customer focus.
Strong team-player orientation.

Responsibilities

Complete event setups and strikes according to Company standard operating procedures.
Greet guests and clients before events and explain how to operate equipment.
Communicate with clients throughout events and follow through on their requests.
Identify opportunities to enhance clients’ events.
Maintain accurate client event information in Company business systems.
Review daily invoices with clients and obtain their signatures.
Follow Company security and safety measures and safeguard property inventory and equipment.
Ensure inventory is in good working order and rental condition.
Immediately report lost, stolen, or damaged equipment to management.
Keep Company-occupied areas clean, organized, and up to Company standards.
Continue developing technical skills in audio, video/data, staging, computer operation, and networking.
Comply with Company policies and procedures.
Perform other duties as assigned.