Part-Time Event Services Technician - Audio Visual, Event Technology
About The Position
The Part-Time Event Services Technician assists with floor operations in a hotel or hospitality environment, including setup, strike, and operation of technology solutions. The role focuses on delivering excellent customer service to guests and clients. The technician supports event execution, maintains equipment and inventory, and continues to develop technical skills in audio, video/data, staging, computer operation, and networking. Pinnacle Live is an in-house AV and event production company operating at hotels and resorts across North America. The company describes its values as excellence, innovation, and the importance of its people. It is an equal opportunity employer committed to diversity, equity, inclusion, belonging, and mutual respect.
Requirements
- High school graduate or equivalent.
- Prior exposure to the audiovisual and/or hospitality industry.
- Computer proficiency, including hardware, software, and networking.
- Strong technical aptitude.
- Ability to plan ahead and prioritize.
- Excellent organizational skills.
- Strong interpersonal skills.
- Strong verbal, listening, and written communication skills.
- Strong customer focus.
- Strong team-player orientation.
Responsibilities
- Complete event setups and strikes according to Company standard operating procedures.
- Greet guests and clients before events and explain how to operate equipment.
- Maintain communication with clients to support successful events and follow through on their requests.
- Identify opportunities to enhance clients’ events.
- Maintain accurate client event information in Company business systems.
- Review daily invoices with clients and obtain their signatures.
- Follow Company security and safety measures and protect property inventory from theft or damage.
- Ensure inventory is in good working order and rental condition.
- Immediately report lost, stolen, or damaged equipment to management.
- Keep Company-occupied areas clean, organized, and in accordance with Company standards.
- Continually improve technical skills in audio, video/data, staging, computer operation, and networking.
- Comply with Company policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
