Event Security Officer

Marriott • Bay Lake, FL

3d

About The Position

The Event Security Officer patrols property areas, assists guests with room access, and monitors CCTV, perimeter alarms, duress alarms, and fire life-safety systems. The role includes locking property entrances when required, conducting physical hazard inspections, responding to accidents and emergencies, providing or arranging first aid, and supporting guests and employees during emergency situations.

The officer documents security and loss-prevention incidents, responds to disturbances and complaints, resolves safety hazards, escorts unwelcome persons from the property, and reports vehicle accidents and thefts. Responsibilities also include conducting investigations, gathering evidence, interviewing relevant parties, maintaining confidentiality of reports, and preparing shift summaries and daily activity reports.

The position requires following company policies and safety procedures, maintaining a professional appearance, protecting company assets and confidential information, providing courteous guest service, communicating clearly, preparing accurate written documents, and working cooperatively with others. The role involves sustained standing, sitting, or walking; responding quickly to situations; using computers or point-of-sale systems; inspecting tools and equipment; and performing physical tasks including lifting, carrying, pushing, pulling, reaching, bending, and moving through varied or confined spaces. Some states may have additional licensing or registration requirements.

Requirements

• High school diploma or G.E.D. equivalent.
• Ability to read and visually verify information in different formats, including small print.
• Ability to visually inspect tools, equipment, or machines for defects.
• Ability to use computers and/or point-of-sale systems to enter and locate work-related information.
• Ability to move quickly as required to respond to work situations.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying sizes and weights using fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Some states may require additional licensing or registration.

Responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarm systems, duress alarms, and fire life-safety systems.
• Lock property entrances when required and conduct daily physical hazard inspections.
• Respond to accidents and emergencies; contact EMS or administer first aid or CPR as required.
• Assist guests and employees during emergency situations and notify appropriate individuals about accidents, attacks, or other incidents.
• Defuse guest and employee disturbances, call for outside assistance when necessary, and handle interruptions and complaints.
• Resolve safety hazards and escort unwelcome persons from the property without disrupting operations.
• Respond to vehicle accidents and thefts and request assistance using proper code responses.
• Complete incident reports and Loss Prevention shift summaries or daily activity reports.
• Maintain confidentiality of Security/Loss Prevention and property reports and release information only to authorized individuals.
• Conduct investigations, gather evidence, and interview relevant parties.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
• Maintain a clean and professional uniform and appearance, protect company assets, and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
• Communicate clearly and professionally, prepare and review written documents accurately, and maintain positive working relationships while supporting team goals.
• Comply with quality assurance expectations and standards and perform other reasonable duties as requested by supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED