Event Registration Assistant - Part Time

Detroit Athletic Club • Detroit, MI

62d

About The Position

The Event Registration Assistant is a flexible, engaging, and patient person with excellent people skills and a passion for hospitality. The position assists the Youth & Family Activities Coordinator with youth and family events and programs, event registration, vendor communication, event preparation, setup and teardown, and activity planning. The goal is to provide a memorable experience that exceeds expectations while preserving and promoting the DAC’s culture of service excellence and goodwill among members, guests, and staff.

This is a part-time, year-round position reporting directly to the Youth & Family Activities Coordinator and the Director of Catering and Special Events. The position is based at the main work location in Detroit, Michigan.

Requirements

• High school diploma or equivalent (GED).
• Strong communication skills.
• Ability to maintain professionalism and confidentiality while providing excellent member service.
• Ability to establish and maintain effective relationships with members, their children, and Club staff.
• Ability to anticipate members’ needs.
• Strong organizational skills and the ability to work efficiently with a sense of urgency.
• Ability to work a variable schedule, including nights, weekends, and holidays, in alignment with Club programming and events.
• Ability to work in a fast-paced environment while remaining flexible, proactive, and resourceful.
• Ability to demonstrate awareness and respect for the ambiance, history, culture, taste, and expectations of the Club and its membership.
• Fluency in reading, writing, and speaking English to interact with members and guests.

Nice To Haves

• Bachelor’s degree in hospitality, education, physical education, child development, or a related field.
• Experience in event planning, customer service, childcare, athletic or year-round camps, recreation, or another youth-related field.
• One to three years of relevant experience in an upscale club or hospitality industry setting.
• Educational background in child development or recreation management.
• American Red Cross Certified Lifeguard.

Responsibilities

• Assist with setup for youth and family events, including vendor load-in, centerpieces, favors, and event check-in, and assist with teardown.
• Help generate creative ideas for year-round youth and family programs, including birthday parties.
• Meet and greet members, their families, and guests.
• Promote facilities and services and answer inquiries about family- and youth-related programming.
• Welcome feedback, including complaints, and work with the Youth & Family Activities Coordinator to resolve issues.
• Adhere to and ensure compliance with Club rules and policies.
• Perform other duties and tasks as required or assigned by the Youth & Family Activities Coordinator and other management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED