Event Services Assistant - Part Time

Chatham, County of•Pittsboro, NC
•Onsite

About The Position

The Event Services Assistant performs semiskilled work supporting meetings and events at the Chatham County Agriculture and Conference Center (CCACC). Duties include preparing, cleaning, and physically setting up event spaces; providing general event hosting and customer service; performing general maintenance and housekeeping; and completing related work as assigned. The position is part time, with a maximum of 20 hours per week. Hours vary according to events and may include weekends and holidays. Work is performed under the moderate supervision of the Event Services Leader. The role requires following CCACC policies and procedures and applicable Federal, State, County, and CCACC safety guidelines. Work includes regular standing and walking, manual handling and lifting, and exposure to various workplace conditions, as detailed in the physical requirements.

Requirements

  • High school diploma or GED and at least two years of custodial work experience, or an equivalent combination of education and experience.
  • General knowledge of CCACC policies and procedures, building-cleaning practices, supplies, and equipment, and the ability to use them economically and efficiently.
  • General knowledge of basic computer functions.
  • Ability to provide and promote good customer service, respond to common inquiries, and interact professionally with the public.
  • Ability to understand oral and written directions and to read, analyze, and interpret safety rules, operating and maintenance instructions, room diagrams, and procedure manuals.
  • Ability to present information effectively to management.
  • Ability to perform heavy manual work and work independently with minimal supervision.
  • Ability to establish and maintain effective working relationships with associates, CCACC staff, and guests.
  • Must be fingerprinted and successfully pass a Criminal History Record Check with the North Carolina State Bureau of Investigations.
  • Must possess a valid North Carolina driver's license.
  • Must wear a uniform at all times and wear proper safety clothing and gear when needed.
  • Must follow CCACC policies and procedures and applicable safety guidelines and precautions.
  • Must have the stamina to work long hours and multitask when needed.

Nice To Haves

  • Experience in hospitality, maintenance, and/or customer service with the public in an event setting.

Responsibilities

  • Coordinate pre-event room setups according to written and oral event orders, including arranging stages, tables, chairs, linens, and basic audio-visual equipment; inspect setups and make adjustments as needed.
  • Assist facility customers by providing additional tables or chairs, explaining rules and regulations that may affect participant or facility safety, and answering questions about the facility and surrounding areas.
  • Monitor and support client events, including hospitality services, concessions, temperature, audio-visual equipment, and other facility amenities as needed.
  • Clean and maintain spaces before, during, and after events, including picking up and removing trash, buffing, dusting, sweeping, mopping, vacuuming, and washing windows.
  • Clean and supply restrooms and check drains for odors.
  • Replace fluorescent and other light bulbs, check exit and emergency lights, clean overhead lights during after-hours events as needed, and report outages to County maintenance during regular business hours.
  • Pick up trash and debris outside buildings and clean parking lots.
  • Perform other conference center housekeeping and room conversions as needed.
  • Assist County maintenance with shoveling and salting walkways and parking areas during winter precipitation when needed.
  • Identify facility needs for custodial staff and record equipment or supplies used or rented that were not arranged in advance.
  • Perform other duties as assigned.
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