Registration Clerk (Part-time)

Elmhurst Park District•Elmhurst, IL

2d•$15 - $26

About The Position

The Elmhurst Park District is hiring a part-time Registration Clerk to assist current and new program participants with registration for recreational programs and activities. The role requires strong customer service skills and the ability to multitask between answering phones and processing registrations. The district is based in Elmhurst, 16 miles west of Chicago, and focuses on enriching lives through parks, recreation facilities, and programs. The position requires a high school diploma or equivalent, at least one year of customer service experience, and that the applicant be at least 18 years old. Available shifts are Monday through Friday from 4:30 p.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 3:00 p.m. Starting pay is $16.00 per hour; the position is in Pay Grade D, with a range of $15.25 to $25.50 per hour. Part-time Category 2 benefits include discounts on programs, rentals, food, and certain activities; free pool passes and an individual Courts Plus membership; an Employee Assistance Program; a Values Recognition Program; employee social activities; deferred compensation programs; and access to a credit union. The Elmhurst Park District is an equal opportunity employer and conducts criminal background checks for applicants as required by state statute.

Requirements

High school graduate or equivalent.
At least one year of customer service experience.
Must be at least 18 years old.
Strong customer service skills.
Comfortable multitasking between answering phones and processing registrations.

Responsibilities

Listen to customers’ questions, concerns, and complaints in person or over the phone; assist them or direct them to the appropriate manager when necessary.
Communicate information to other registration and office clerks as needed.
Process program registrations and withdrawals.
Process pool pass registrations and create pool pass ID cards.
Book field trips and picnic permits.
Assist with class cancellations and expansions.
Maintain the filing system and an organized workspace.
Run the daily batching report and make daily bank deposits.
Print and post daily class schedules.
Maintain the cash box and safe.

Benefits

50% off programs for the employee, spouse, civil union partner, or legal dependents at the resident fee; restrictions apply.
Free pool passes.
Free individual Courts Plus membership.
Free miniature golf and batting cages at The Hub for employees.
20% off food purchases at The Hub concession stand.
20% off rentals, excluding Wilder Mansion; 50% off weekday rentals at The Hub.
Employee Assistance Program (EAP).
Values Recognition Program.
Employee social activities.
Two deferred compensation programs (VOYA and Nationwide).
Access to Central Credit Union of Illinois.