Event Operations Coordinator

Filevine•Chicago, IL

37d•$50,000 - $70,000

About The Position

Filevine is hiring an Event Operations Coordinator to support field events by driving attendance and managing pre-event operational details. The coordinator partners closely with the Sr. Manager of Field Marketing and Sales Operations to identify the right attendee mix, drive registrations, and ensure event logistics are prepared. This is a high-ownership role spanning outreach, event operations, and vendor coordination. The position does not require on-site event work; it supports the on-site experience through thorough preparation and follow-through. The coordinator manages attendee outreach and registration, pre-event logistics, vendor communications, attendee communications, and post-event follow-up. Responsibilities include maintaining accurate attendee and campaign data in Salesforce, coordinating travel when needed, creating event websites and Cvent registration pages, and processing vendor invoices. The role also supports post-event conversion efforts and shares survey insights with leadership. Candidates should be highly organized, proactive, detail-oriented, and comfortable managing multiple events in a fast-paced environment. The position offers a salary range of $50,000–$70,000 per year, a paid time off policy, and a comprehensive benefits package. Candidates near Filevine offices in Salt Lake City, San Francisco, Chicago, or New York work on a hybrid or in-office schedule; candidates outside those areas may work remotely.

Requirements

Highly organized with strong attention to detail.
Proven ability to run multi-touch outreach campaigns that drive response rates.
Experience with Cvent, Salesforce, and marketing operations fundamentals such as UTMs, landing pages, and campaign tracking.
Comfort managing vendor relationships and holding external partners accountable to timelines.
Strong written and oral communication skills.
Ability to write effective outreach emails and follow up through phone and social media.
Self-directed and proactive, with the ability to take ownership without waiting for instructions.
Ability to thrive in a fast-paced environment while managing multiple events simultaneously.

Nice To Haves

Prior experience in event coordination, marketing operations, or inside sales outreach.

Responsibilities

Partner with Sales Operations and the Field Marketing Manager to build targeted invite lists comprising customers, in-pipe prospects, and net-new leads.
Drive RSVPs and ticket confirmations through structured email cadences and direct outreach by phone, LinkedIn, and other channels.
Maintain minimum registration and attendance rates while focusing on attendee quality.
Execute multi-touch outreach campaigns against event-specific RSVP targets.
Manage registration lists and maintain accurate attendee records throughout the pre-event cycle.
Coordinate with Sales to ensure representatives support outreach to their accounts and prospects.
Manage pre-event operational details, allowing the Field Marketing Manager to focus on strategy, on-site experience, and sales conversion.
Ensure attendee travel is booked and liaise with attendees and the travel agency as needed.
Build and maintain event websites where applicable.
Create and manage Cvent registration pages.
Build Salesforce campaigns for each event and ensure proper tracking.
Create and deploy UTMs, web links, and landing pages as needed.
Manage day-to-day communications with vendors selected and contracted by the Field Marketing Manager, ensuring deliverables are timely and meet expectations.
Escalate vendor issues to the Field Marketing Manager as needed.
Track and process vendor invoices to ensure timely payment.
Draft and deploy transactional attendee communications, including Know Before You Go messages, event updates and logistics changes, and post-event surveys.
Ensure attendees have the information needed to arrive prepared and engaged.
Execute post-event email cadences to support conversion efforts.
Ensure attendee and response data is accurately logged in Salesforce for pipeline tracking.
Secure survey responses and share them with leadership for consideration and analysis.