Event & Marketing Operations Manager
About The Position
ISMG is seeking an Event Manager with a strong interest in marketing operations and digital execution to support its growing global events portfolio. The role combines event delivery, stakeholder engagement, and marketing operations, bringing executive roundtables to life while supporting the digital infrastructure behind them, including email campaigns and website updates. The position is suited to someone who enjoys managing experiences and working with people, is organized and detail-oriented, is curious about marketing technology and digital tools, and wants to build technical skills alongside event execution. Candidates from events, marketing, communications, operations, and related backgrounds are welcome. The role includes managing virtual and in-person executive roundtables, serving as the primary contact for sponsors, owning attendee communications, supporting event promotion and tracking, building and maintaining event pages in WordPress, and working with internal design and marketing teams. The position offers experience with high-touch executive events, senior stakeholders, event marketing campaigns, marketing automation, and web platforms.
Requirements
- 3–5+ years of experience in event coordination, project management, marketing, or client- or stakeholder-facing roles.
- Strong organizational skills and the ability to manage multiple projects at once.
- Comfort working with digital tools and platforms such as marketing automation, CMS, or CRM systems, or similar tools.
- Interest in learning website management, including WordPress, and marketing automation.
- Strong communication skills and the ability to engage professionally with senior stakeholders.
- Detail-oriented approach with a focus on execution and follow-through.
Nice To Haves
- Background in B2B events, event marketing campaigns, or digital operations.
- Experience with email marketing automation tools such as Marketo, Mailchimp, or HubSpot.
- Experience with WordPress and website maintenance.
Responsibilities
- Manage and execute up to four executive roundtables per month, both virtual and in person.
- Serve as the primary point of contact for sponsors, including kickoff calls, planning sessions, content discussions, interview coordination, event execution, and post-event debriefs.
- Own attendee communications throughout the event lifecycle, including outreach, confirmations, and ongoing engagement.
- Collaborate with internal teams to ensure deliverables are completed on time.
- Support sponsors in shaping content and achieving successful event outcomes.
- Build and execute promotional email campaigns and attendee communications using marketing automation tools such as Marketo.
- Manage attendee nurture flows and help optimize engagement throughout the promotion cycle.
- Use CRM systems to support event promotion and tracking.
- Create and maintain event pages in WordPress, including sessions, speakers, and sponsor details.
- Ensure website content is accurate, up to date, and aligned with brand standards.
- Partner with design and marketing teams to source and implement visuals and other assets.
- Contribute ideas to improve the website experience and support ongoing updates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
