Event Associate

DICK'S Sporting Goods•Amherst, NY
•$17 - $24

About The Position

The Event Associate provides thoughtful product recommendations suited to each athlete’s skill and experience level and supports the Field/Lead Coach with in-store sport events, both on and off the field. The role may also assist with DICK’S-sponsored camps, clinics, and programs, bringing sports passion and expertise to the experiential store. The associate helps create a safe, engaging, athlete-first experience and supports community partnerships, programming, teammate training, and store promotions.

Requirements

  • Customer-service oriented.
  • Strong attention to detail.

Nice To Haves

  • At least 2 years of customer service experience is preferred.

Responsibilities

  • Drive a high level of customer service and help ensure teammates deliver hassle-free, engaging, athlete-first service aligned with DICK’S common purpose.
  • Assist the Field Lead/Coach with field programming and encourage athletes to participate safely and have fun.
  • Build relationships with local schools, community organizations, sports leagues, and home school organizations to develop partnerships and field events.
  • Work with the Community Team to bring clinics, camps, and afterschool programming to the Field.
  • Assist with teammate training and coaching, including one-on-one conversations, group training sessions, and role-play exercises.
  • Adjust priorities and manage time effectively in a fast-paced, changing environment.
  • Adhere to loss prevention standards.
  • Promote company programs, including warranty sales, Scorecard, private-label credit cards, and seasonal promotions.
  • Provide consultative product advice and demonstrate excellent product knowledge.
  • Perform other tasks as assigned by management.

Benefits

  • The company offers a generous suite of benefits; details are available at www.benefityourliferesources.com.
  • DICK’S Sporting Goods complies with applicable state paid leave requirements.
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