Event Associate

Andretti Indoor Karting & Games • Marietta, GA

1h

About The Position

Andretti Indoor Karting & Games is hiring a part-time Event Associate to provide a fun, exciting atmosphere and exceed guest-service expectations. The role involves anticipating guest needs, hosting events, assisting guests across different areas, and following the company’s standards for guest satisfaction. Prior experience with family entertainment centers is not necessary; prior guest-service or hospitality experience is preferred. The position may offer tips and requires a varied schedule that includes days, nights, holidays, and weekends. Andretti describes opportunities for career growth, training, and professional development.

Requirements

• High school diploma or equivalent.
• Ability and desire to remain pleasant, upbeat, and sociable throughout the workday.
• Ability to work a varied schedule that includes days, nights, holidays, and weekends.
• Ability to walk or stand for extended periods.
• Ability to lift up to 15 pounds regularly and on a continuing basis, and occasionally stock items weighing up to 50 pounds.
• Ability to perform tasks involving organization, bending, reaching, turning, lifting, and climbing.
• Ability to communicate quickly and accurately.
• Manual dexterity to use and operate necessary equipment.
• Ability to understand, follow, and maintain safety standards.

Nice To Haves

• Prior guest-service or hospitality experience is preferred.
• Experience with family entertainment centers is helpful but not necessary.

Responsibilities

• Welcome visitors in a friendly and positive manner.
• Set up and break down event spaces according to the event contract, management direction, and floor diagram.
• Host events, supervise activities, and ensure guests are pleased with their visit.
• Maintain proper food and beverage temperatures and use the correct utensils.
• Pay attention to details, focus on guests, and understand event contracts.
• Provide energetic guest service with a sense of urgency.
• Observe, instruct, and monitor guests for safety and adherence to guidelines.
• Assist with guest recovery and help ensure positive guest experiences.
• Maintain working knowledge of the Andretti brand, products, policies, and procedures.
• Communicate clearly and professionally with enthusiasm when interacting with guests and coworkers.
• Know facility emergency procedures.
• Perform assigned opening, running, and closing department duties.

Benefits

• 401(k) with company match
• Tips may be earned
• Opportunities for career growth and promotion
• Professional development and training support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED