Event and Promotion Assistant Intern

Hartford AthleticWindsor, CT
Onsite

About The Position

This internship offers a unique opportunity to gain behind-the-scenes experience supporting professional and pre-professional soccer gamedays and live events. The intern will gain hands-on experience running a professional sports mascot program, event logistics, community relations, and social media content creation for a professional sports brand. This role also provides leadership experience in streamlining operations and supporting special projects. The internship is open to current junior, senior, or graduate students seeking academic credit, or individuals willing to serve as volunteers. Academic credit may be available through the student's college or university. Individuals not currently enrolled are welcome to apply as volunteers. Hartford Athletic is an equal opportunity employer.

Requirements

  • Current junior, senior, or graduate student seeking academic credit, or an individual willing to serve as a volunteer.
  • Availability for the full academic year or full semester for the majority of monthly synchronous opportunities, including home matches, appearances, and in-person responsibilities; scheduling for every available date is not guaranteed. Remote office hours are asynchronous.
  • Availability on weekdays and weekends between 7:00 a.m. and 11:30 p.m.; specific times vary by event because this is an on-call role, and a single event will not span these full hours.
  • Ability to work outdoors in all weather conditions, with the understanding that this behind-the-scenes role provides limited opportunity to watch matches.
  • Reliable transportation.
  • Comfort working with and representing our mascot in a non-verbal environment.
  • Ability to lift and carry up to 40 pounds, including boxes and event equipment.

Nice To Haves

  • Knowledge of and interest in the sports industry.
  • Strong customer service skills and comfort interacting with fans of all ages.
  • Strong communication skills, including communicating early and often about availability, questions, and comfort level with assigned tasks.
  • Ability to work well as part of a team.
  • Initiative to take the lead on tasks and suggest ways to improve operations.
  • Positive attitude and problem-solving approach.
  • Junior, senior, and graduate students pursuing a degree in Sports Management, Marketing, Communications, Event Management, Business, or a related field are encouraged to apply.

Responsibilities

  • Attend Men’s and Women’s First Team home matches, including friendly, preseason, regular season, tournament, and playoff matches, as well as STEM and Camp Days.
  • Energize the crowd and lead the halftime t-shirt toss.
  • Serve as a mascot handler for Dillon at home matches and appearances, communicating with and on behalf of Dillon in a non-verbal environment.
  • Provide crowd control for on-field post-match activations.
  • Staff community appearances, including watch parties, partner locations, stadium appearances, season ticket member events, sports tournaments, schools, professional and college sporting events, birthday parties, and occasional player appearances.
  • Load, unload, set up, and break down at home matches and community appearances.
  • Speak with guests at tabling and soccer activity locations to promote upcoming matches, players, team events, the Youth Academy, and stadium events.
  • Capture photo and video content of Dillon at matches, appearances, and, as needed, in-person office hours. According to Club guidelines, submit your two best pieces of mascot social media content for each concept.
  • Brainstorm and follow through on ideas for mascot social media posts.
  • Sign, inventory, and maintain mascot collateral; assist with load out and in; transport the mascot and other supplies; restock and assist with inventory; complete regular and monthly mascot upkeep.
  • Receive promotional materials, help plan their distribution, distribute them, and track and report distribution data.
  • Keep availability current in the scheduling system and respond to schedule, email, and text updates by the stated deadline.
  • Submit company-approved parking and mileage reimbursements in a timely manner.
  • Connect with on-site contacts at appearances to confirm event logistics, as needed.
  • Take the lead on tasks that help streamline event and appearance operations, and support special projects as needed.
  • Contribute to mascot social media posts, as needed.
  • Assist other departments as needed and check out with the Event and Promotions Supervisor before leaving each shift.

Benefits

  • Parking and mileage reimbursement for company-approved off-site appearances and marketing outreach.
  • Complimentary parking, water, post-match meal, and home match tickets.
  • Merchandise discount.
  • Brand Ambassador commission.
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