Director, Advertising and Promotion Compliance

Ro•New York, NY

12d•$200,000 - $263,000•Hybrid

About The Position

Ro is a direct-to-patient healthcare company that provides nationwide telehealth, lab, and pharmacy services through an integrated, end-to-end care platform. The Director, Advertising and Promotion Compliance will join the Legal team and help scale Ro’s advertising compliance function. The role combines advertising and claims review with operational leadership, including process improvement, technology and AI implementation, and practical compliance guidance. As Ro expands its advertising, particularly across paid social, the Director will build systems and processes to support increased volume while maintaining rigorous compliance standards. The role requires a strong healthcare advertising compliance background, experience creating scalable processes, and a practical, business-oriented approach.

Requirements

10+ years of experience in healthcare advertising compliance, legal operations, regulatory compliance, or related fields.
Strong understanding of FDA, FTC, and other advertising and consumer protection requirements, with experience reviewing advertising and promotional claims.
Demonstrated success building and improving scalable compliance processes and operational workflows.
Experience implementing legal technology, AI, automation, or other tools to improve efficiency.
Strong project management skills and experience leading complex, cross-functional initiatives.
Experience managing vendors.
Excellent communication and stakeholder management skills, including the ability to translate complex requirements into practical, actionable guidance.
Collaborative, solutions-oriented approach and ability to balance compliance considerations with business objectives in a fast-paced environment.
Outstanding attention to detail.

Responsibilities

Lead improvements to the advertising review process and develop scalable workflows and systems, including automated solutions.
Review advertising and promotional claims across paid social, television, digital, and other channels for compliance with applicable FDA, FTC, and consumer protection laws.
Develop and maintain practical compliance guidance, approved claims libraries, marketing guardrails, and other resources for business teams.
Partner with Growth, Creative, and Clinical teams to streamline reviews, address compliance concerns, and support timely campaign launches.
Develop reporting and metrics to monitor review volume, turnaround times, bottlenecks, and operational performance.
Manage vendors to ensure efficient use of resources and effective execution.
Support broader legal operations and compliance initiatives as business needs evolve.