Escrow Assistant

D.R. Horton•Panama City Beach, FL

83d

About The Position

D.R. Horton, Inc. is seeking an Escrow Assistant for its Financial Services Escrow Branch. The role is responsible for preparing escrow files in a timely manner and ordering the information needed to close escrow transactions. The assistant may also support post-closing work, including checking file accuracy, assembling closing packages, preparing documents for recording, issuing policies, and tracking files. The position handles routine customer-service calls and provides administrative support to the branch manager and escrow staff.

Requirements

Associate’s degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

Perform all tasks of the Escrow Receptionist.
Prepare and send opening letters and thank-you acknowledgements to all parties.
Order title commitments and distribute them to all parties.
Order and update payoff or assumption statements as requested.
Prepare receipts for funds received from customers and lenders.
Order wire transfers and provide wiring instructions.
Clear title requirements.
Prepare loan packages for return to the lender.
Prepare simple cash and seller-carryback pre-audits.
Assist the branch manager with administrative tasks as requested.
Open refinance orders.
Receive builder reports, order surveys, contact lenders, obtain hazard insurance and HOA information, enter basic order information into the automated system, and schedule and coordinate closing times.
Prepare copies for disbursement and closing transmittals.
Assist the Closer or Escrow Officer with final policy disbursement as directed.
Monitor termite inspection requests and other required inspection information.
On a limited basis, answer customers’ questions and calls about the administrative process of their transactions, and answer real estate agents’ questions and calls about the status of pending files.
Cancel files according to office procedure.
Assist with pre-closing files by verifying information against the original Purchase Contract, including addresses, names, marital status, and survey information about encroachments.
Prepare and ship closing packages, ensuring they are complete and properly signed by all parties.
Prepare documents for recording in different counties in accordance with recording regulations and lender requirements.
Prepare and mail loan and owners’ policies.
Prepare policy endorsements when applicable.
Track the whereabouts of closing files.
Keep the fee-account checkbook and maintain control of the mailing-stamp machine.
Handle daily customer-service calls from lenders, buyers, attorneys, realtors, insurance companies, and others.