Escrow Assistant

First American•Tucson, AZ
•$18 - $25

About The Position

First American’s Direct division provides title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. The Escrow Assistant will join the team in Tucson, Arizona, providing administrative and customer support to the Escrow team in a dynamic, fast-paced environment. The position supports residential real estate transactions and offers an opportunity to learn, contribute, and pursue a long-term career path within the organization.

Requirements

  • High school diploma or equivalent.
  • Passion for helping customers while maintaining a professional and positive attitude.
  • Excellent verbal and written communication skills with internal teams and external customers.
  • Problem-solving ability and strong organizational skills, attention to detail, curiosity, and eagerness to learn.
  • Ability to contribute as part of a team to exceed customer expectations.
  • Knowledge of the Microsoft Office suite and ability to adapt quickly to new software applications and technologies.

Nice To Haves

  • Two or more years of escrow-related experience preferred.

Responsibilities

  • Assist with the escrow process, including opening orders, entering closing statement information, preparing documents for closing, handling disbursements, and completing follow-up.
  • Communicate regularly with customers throughout the escrow process.
  • Interpret agreements as they relate to escrow closings.
  • Use a variety of technologies to support escrow transactions and help customers have a positive experience.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off and paid sick leave
  • Employee stock purchase plan
  • Other benefits, based on eligibility
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