Escrow Assistant

Fidelity National Financial•Charlotte, NC

22h•Onsite

About The Position

Chicago Title Insurance Company is seeking a detail-oriented Escrow Department Assistant to support commercial closers in its Charlotte office. The role handles administrative tasks that help keep commercial closings accurate and on schedule, including wire verification and approval, document indexing, and outgoing mail preparation. This is a fast-paced, on-site position requiring organization and accuracy. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The assistant may need to work late when closings are ongoing.

Requirements

High school diploma or equivalent.
Exceptional attention to detail.
Ability to multitask and prioritize competing deadlines in a fast-paced setting.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, including Outlook, Word, and Excel, and comfort learning new software, including title and escrow platforms.
Ability to handle sensitive financial and personal information with discretion and integrity.
Ability to work on-site at the Charlotte office.
Ability to work late when needed if closings are ongoing.

Nice To Haves

Prior administrative experience.
Experience with document scanning equipment and shipping platforms such as FedEx.

Responsibilities

Verify wire instructions using established call-back and verification procedures to protect against wire fraud.
Review and approve wires in accordance with company policy and procedures.
Scan, index, and file closing documents and correspondence accurately and on time.
Prepare outgoing mail and overnight deliveries, including tracking packages and confirming delivery as needed.
Support commercial closers with day-to-day administrative tasks and requests.
Maintain organized and complete electronic files.
Communicate professionally with internal staff, attorneys, lenders, brokers, and customers.
Follow company procedures, compliance requirements, and confidentiality standards.