Escrow Assistant

D.R. Horton•Tallahassee, FL

About The Position

D.R. Horton, Inc. is hiring an Escrow Assistant for its Financial Services Escrow Branch. The role is responsible for preparing escrow files on time and ordering the information needed to close escrow transactions. The assistant performs the tasks of an Escrow Receptionist and supports escrow staff and the branch manager with administrative and transaction-processing work. Responsibilities include opening and updating files, coordinating closing logistics, handling title and payoff information, preparing receipts and loan packages, and assisting with closing and disbursement tasks. The position may also include post-closing duties such as reviewing files for accuracy, preparing and shipping closing packages, preparing documents for recording, issuing policies and endorsements, tracking files, and maintaining the fee-account checkbook and mailing-stamp machine. The role involves regular customer service with lenders, buyers, attorneys, realtors, insurance companies, and others.

Requirements

Associate’s degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

Perform all tasks of the Escrow Receptionist.
Prepare and send opening letters and thank-you acknowledgements to all parties.
Order title commitments and distribute them to all parties.
Order and update payoff or assumption statements as requested.
Prepare receipts for funds received from customers and/or lenders.
Order wire transfers and provide wiring instructions.
Clear title requirements.
Prepare loan packages for return to the lender.
Prepare simple cash and seller carryback pre-audits.
Assist the branch manager with administrative tasks as requested.
Open refinance orders.
Receive builder reports; order surveys; contact lenders; obtain hazard insurance and HOA information; enter basic order information into the automated system; and schedule and coordinate closing times.
Prepare copies for disbursement and closing transmittals.
Assist the Closer/Escrow Officer with final policy disbursement, as directed.
Monitor termite inspection requests and other required inspection information.
On a limited basis, answer customers’ questions and calls about the administrative process of their transactions, and answer real estate agents’ questions and calls about the status of pending files.
Cancel files according to office procedure.
Assist with pre-closing files by checking information against the original Purchase Contract, including zip codes, property addresses, names, buyers’ marital status, and surveys for encroachments.
Prepare and ship closing packages, ensuring each is complete and properly signed by all parties.
Prepare documents for recording in different counties, ensuring they meet recording regulations and lender requirements.
Prepare and mail loan and owner policies.
Prepare policy endorsements when applicable.
Track the whereabouts of closing files.
Keep the checkbook for the fee account and maintain control of the mailing-stamp machine.
Handle daily calls from lenders, buyers, attorneys, realtors, insurance companies, and others.