Escrow Assistant
First American•Tucson, AZ
•Onsite
About The Position
First American's Direct division provides title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. The Escrow Assistant joins the team in Tucson, Arizona, providing administrative and customer support to the Escrow team in a dynamic, fast-paced environment. The role supports residential real estate transactions and contributes to a positive customer experience. First American seeks someone eager to learn, contribute, and grow within the organization.
Requirements
- Passion for helping customers while maintaining a professional and positive attitude.
- Excellent verbal and written communication skills with internal teams and external customers.
- Problem-solving ability and strong organizational skills.
- Attention to detail, natural curiosity, and eagerness to learn.
- Ability to contribute to a team focused on exceeding customer expectations.
- Knowledge of the MS Office suite and ability to adapt quickly to new software applications and technologies.
- High school diploma or equivalent.
Nice To Haves
- Two or more years of escrow-related experience.
Responsibilities
- Assist with the escrow process, including opening orders, entering closing statement information, preparing closing documents, and handling disbursement and follow-up.
- Communicate regularly with customers throughout the escrow process.
- Interpret agreements as they relate to escrow closings.
- Use a variety of technologies to facilitate escrow transactions and help ensure a positive customer experience.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Paid sick leave
- Employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
