Escrow Assistant

Gradus Management, Inc.•El Cajon, CA

3d•$26 - $29•Onsite

About The Position

We are seeking a highly motivated and detail-oriented Escrow Assistant to join our fast-paced, high-volume escrow unit at Forefront Escrow in our El Cajon (Rancho San Diego) Branch. The ideal candidate will have prior experience in escrow and be able to perform key functions such as balancing files, communicating with lenders, preparing and handling documents, and managing a variety of requests. This role requires someone who thrives in a dynamic environment, is adaptable, and is passionate about providing exceptional customer service. If you are a strong communicator, have great follow-up skills, and can multitask with ease, we want to hear from you!

Requirements

Prior experience in escrow or title industry required.
Strong organizational skills and attention to detail
Excellent communication and follow-up abilities
Ability to manage multiple tasks simultaneously
Proficient in Microsoft Office and escrow software systems
Knowledge of escrow procedures and legal documents
Outgoing and personable with a positive attitude
Strong customer service orientation
Trainable and willing to learn
Team player with the ability to work independently when needed

Nice To Haves

A background in a high-volume escrow environment is preferred.

Responsibilities

Balance Escrow Files: Ensure accurate and up-to-date escrow files, including preparing and reviewing settlement statements.
Communicate with Lenders: Maintain regular communication with lenders to gather necessary documents, verify information, and resolve issues.
Disburse Proceeds: Process disbursements in compliance with company guidelines and regulatory requirements.
Order HOA & Solar Documents: Coordinate with HOA and solar companies to gather required documents.
Prepare Documents: Prepare escrow documents for signatures, closing, and recordation.
Handle Lender Requests: Address and fulfill lender-specific requests related to the escrow process.
Multitask & Prioritize: Manage multiple files and tasks concurrently, ensuring deadlines are met and clients are kept informed.
Customer Service: Provide exceptional customer service, maintaining a professional and friendly demeanor when interacting with clients, real estate agents, and other stakeholders.