Escrow Assistant

Fidelity National Financial•San Luis Obispo, CA

55d•$22 - $34

About The Position

FNF® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart. POSITION OVERVIEW The Escrow Assistant reports to Escrow Officer they are assisting. This position plays a key role in supporting escrow operations by assisting with the initiation, coordination, administration, and completion of escrow transactions in accordance with company policies, regulatory requirements, and client instructions. This role assists with opening, processing, coordinating, and closing escrow files in compliance with company policies, regulatory requirements, and client instructions. Responsibilities include supporting Escrow Officers with document preparation, file management, transaction tracking, and coordination with clients, lenders, real estate professionals, attorneys, and internal departments. The Escrow Assistant may specialize in certain transaction types or stages of the escrow process and regularly works with electronic escrow and document management systems. The position requires accuracy, confidentiality, strong organization, effective communication, and the ability to manage multiple deadlines in a fast‑paced environment while contributing to the overall efficiency of the escrow department.

Requirements

High school diploma or equivalent
2-5 years of Escrow experience

Nice To Haves

Being a Notary for the State of California
Knowledge of SoftPro and SmartView Programs
Knowledge of Closing Disclosures and Lending Practices

Responsibilities

Open and manage escrow files by receiving instructions, ordering title reports, and maintaining accurate electronic records in compliance with company and regulatory requirements.
Support Escrow Officers throughout the escrow file by preparing, reviewing, and tracking documentation, conditions, and deadlines to facilitate timely closings.
Gather, audit, and organize transaction‑related documents for residential and/or commercial escrows, including lender instructions, payoffs, tax records, and deposit documentation.
Prepare and distribute escrow correspondence, settlement statements, closing packages, and recording documents, ensuring accuracy and completeness.
Coordinate with clients, lenders, real estate professionals, attorneys, and internal teams to obtain information, resolve issues, and provide responsive service.
Assist with escrow fund handling and recordkeeping, including deposits, disbursements, and reconciliations, in accordance with internal controls and compliance standards.
Utilize escrow, title, and document management systems to support efficient workflow, confidentiality, and file integrity.
Provide administrative and operational support, including customer inquiries, notary services (when licensed), and coverage for Escrow Officer duties as assigned.