Equipment Yard Attendant, Rental

Western States Careers•Kimberly, ID

About The Position

The Equipment Yard Attendant supports rental operations by inspecting returned machines and attachments, completing check-in and operational inspections, helping coordinate equipment and parts shipments, and assisting customers in the yard. The role also maintains an organized yard and steam-cleaning area, follows customer care standards, and actively promotes workplace safety. This position is designated as safety-sensitive. Western States Equipment Company is guided by its values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation. Team members are expected to uphold applicable safety policies, procedures, standards, and PPE expectations, and to provide attentive, empathetic customer service.

Requirements

Proof of a high school diploma or General Education Degree (GED).
Valid driver’s license and excellent driving record.
Ability to pass CDL requirements.
Ability to speak, read, comprehend, and write in English.
Proven customer service skills.
Ability to work overtime with minimum notice.
Consistent attendance.
Ability to stand for long periods and perform walking, sitting, repetitive stair climbing, reaching (including above-shoulder reaching), bending, stooping, pushing, pulling, leaning, and twisting.
Ability to safely navigate and work on or around uneven or unstable surfaces.
Ability to lift up to 60 lbs.
Ability to work in extreme temperatures and environments.

Nice To Haves

Knowledge and use of Microsoft computer products or comparable systems.
Knowledge and use of light construction equipment.
Ability to develop and maintain effective working relationships with others.
Associate degree or certificate from an accredited vocational school.
Previous industry experience.

Responsibilities

Inspect machines and attachments upon customer return for damage.
Record fuel added and complete the rental check-in process within 24 hours of a machine’s return, including its fuel level.
Complete an operational inspection of returned rental machines within 24 hours of their return.
Assist with coordinating the shipment and receipt of parts and equipment to other stores.
Communicate daily with the Rental Coordinator about immediate customer and business needs.
Engage with customers in the yard, provide PPE when needed, and give them a thorough walk-around and familiarization with rental machines.
Maintain yard cleanliness and organization.
Steam-clean equipment and attachments upon request, and keep the steam-cleaning area clean and free of debris.
Adhere to customer care standards and applicable safety policies, procedures, and standards; actively advocate for safety.
May complete training and serve as a team member in support of company programs, projects, and initiatives.
Promote the organization’s vision, mission, and values.
Perform other duties as assigned.