Equipment Yard Attendant, Rental

Western States Equipment•Kimberly, ID

About The Position

The Equipment Yard Attendant, Rental supports rental operations by inspecting returned machines and attachments, recording fuel, completing operational inspections, and helping coordinate the movement of parts and equipment. The role also assists customers in the yard by providing personal protective equipment when needed and explaining rented machines through a thorough walk-around and familiarization. The position is responsible for maintaining a clean, organized yard and steam-cleaning area, steam-cleaning equipment and attachments on request, and communicating daily with the Rental Coordinator about customer and business needs. The attendant follows Western States’ safety policies and customer care standards, supports organizational programs and initiatives, and performs other duties as assigned. This is a safety-sensitive role.

Requirements

High school diploma or General Education Degree (GED), with proof required.
Proven customer service skills.
Excellent driving record and a valid driver’s license.
Ability to pass CDL requirements.
Ability to speak, read, comprehend, and write in English.
Ability to work overtime with minimum notice.
Consistent attendance.
Ability to stand for long periods and perform walking, sitting, repetitive stair climbing, reaching (including above-shoulder reaching), bending, stooping, pushing, pulling, leaning, and twisting.
Ability to safely navigate and work on or around uneven or unstable surfaces.
Ability to lift up to 60 lbs.

Nice To Haves

Knowledge and use of Microsoft computer products or comparable systems.
Knowledge and use of light construction equipment, including its usage and operation.
Associate degree or certificate from an accredited vocational school.
Previous industry experience.

Responsibilities

Inspect machines and attachments when customers return them for damage.
Record fuel added and complete the check-in process within 24 hours of the machines’ return.
Complete operational inspections of returned rental machines within 24 hours of their return.
Assist with coordinating the shipping and receiving of parts and equipment to other stores.
Communicate daily with the Rental Coordinator to support immediate customer and business needs.
Engage with customers in the yard, provide PPE if needed, and give them a thorough walk-around and familiarization of rental machines.
Maintain yard cleanliness and organization.
Steam-clean equipment and attachments upon request and keep the steam-cleaning area clean and free of debris.
Adhere to customer care standards and applicable safety policies, procedures, and standards.
May complete training and support Western States’ strategic programs, projects, and initiatives.
Work within and promote the organization’s vision, mission, and values.
Perform other duties as assigned.