Claims Application Systems Analyst II

Valleywise Health•Phoenix, AZ

19h•Remote

About The Position

Under the direction of the IT Application Manager, this position is responsible for the ongoing deployment and development of vendor-proprietary hospital application software used to operate business, clinical, or financial systems within an integrated hospital system. The analyst independently evaluates existing and proposed vendor-supplied software functionality to determine whether it conforms to current clinical health system workflows. The position uses specialized proprietary software tools, collaborates with project teams, provides measurable customer service, and performs duties in accordance with Valleywise Health's missions and values. The analyst frequently works with the Project Management Office to lead IT deployment and optimization efforts aligned with organizational performance-improvement objectives. The position is remote. Current Epic certification in one or more specified Resolute HB or PB administration, claims, and electronic remittance modules—or related experience—is preferred. The stated annual salary range is $73,881.60–$108,971.20.

Requirements

Bachelor's degree in Business, Nursing, Information Systems, or a related field, or an equivalent combination of training and progressively responsible experience providing the specialized knowledge and abilities required for the work.
Three years of healthcare, consulting, or IT-related experience demonstrating understanding of standard tools, workflows, procedures, or concepts used to deploy and develop healthcare business, clinical, or financial application software.
Ability to exercise individual judgment and initiative in facilitating and resolving application or system design, performing workflow analysis, and translating outcomes into software functionality.
Ability to perform cost-benefit analyses, research options, and recommend a course of action.
Ability to execute basic change implementation plans.
Ability to manage multiple priorities and deadlines using independent judgment.
Good verbal and written interpersonal and communication skills, including the ability to inform, advise, and instruct.
Ability to develop innovative initiatives for effective resolution.
Ability to prepare and conduct effective presentations, assess priorities, manage time, and coordinate activities with diverse groups and individuals.
Ability to read, write, and speak effectively in English.

Nice To Haves

Master's degree; may substitute for required experience.
Certification related to business, clinical, or financial applications or systems.
Professional clinical licensure (for example, RN, Radiology, Laboratory, or Pharmacy) when supporting clinical application systems.
Current Epic certification in one or more of Resolute HB Admin, Resolute HB Claims and Electronic Remittance Admin, Resolute PB Admin, or Resolute PB Claims and Electronic Remittance Admin, or related experience.

Responsibilities

Deploy and develop vendor-proprietary hospital application software supporting business, clinical, or financial systems.
Analyze existing and proposed vendor-supplied software functionality to assess whether it conforms to current clinical health system workflows.
Use specialized proprietary software tool sets to enable software functionality.
Partner with project teams to achieve team goals and outcomes.
Provide measurable customer service and perform duties consistent with Valleywise Health's missions and values.
Work with the Project Management Office to lead IT deployment and optimization efforts based on organizational performance-improvement objectives.
Facilitate and resolve application or system design issues, analyze workflows, and translate outcomes into definable software functionality.
Perform cost-benefit analyses, research options, and recommend a course of action.
Execute basic change implementation plans.
Prepare and conduct presentations, manage priorities and time to meet deliverables, and coordinate activities with diverse groups and individuals.