Application Analyst | Epic Resolute PB
About The Position
Emplify Health is seeking an experienced Application Analyst to support and optimize its Epic Professional Billing applications. The role partners with revenue cycle, finance, operational, and clinical stakeholders to make billing workflows efficient, compliant, and aligned with organizational goals. It supports charge capture, claims processing, reimbursement optimization, system integrity, and end-user success in a complex healthcare environment. The position is full-time, 80 hours biweekly, with Monday–Friday core business hours. A potential on-call rotation or occasional overtime may be needed based on business needs. Remote work is available only to residents of Wisconsin, Minnesota, or Iowa, with occasional onsite support initiatives in La Crosse or Green Bay, Wisconsin. Depending on experience, the position may be filled at the Application Analyst or Senior Application Analyst level. Immigration sponsorship is not available.
Requirements
- A bachelor's degree or a related field, or equivalent years of experience and education.
- At least 2–4 years of relevant work experience.
- Epic Resolute Professional Billing and/or Hospital Billing certification is required upon hire.
- Strong analytical and problem-solving experience.
- Strong understanding of revenue cycle workflows, including charge capture, coding, billing, claims, and follow-up.
- Experience working with finance, revenue cycle, and operational stakeholders.
- Strong troubleshooting skills.
- Ability to clearly communicate technical concepts to non-technical users.
- Experience working in a healthcare IT environment.
Responsibilities
- Troubleshoot and resolve basic application issues and provide end-user support.
- Collaborate with IT and clinical teams to support optimal system performance and workflow efficiency.
- Monitor applications for issues related to maintenance, upgrades, and implementations.
- Monitor performance and assist with auditing processes to ensure data integrity.
- Participate in projects involving system enhancements, integrations, and new implementations.
Benefits
- Medical, dental, life insurance, and HSA/FSA benefits.
- 401(k) match and annual discretionary base retirement contribution.
- Paid time off combining vacation, sick, and personal days.
- Professional development opportunities, a Tuition Investment Program, and a Career Development Center.
- Wellness program with incentives.
- Employer-paid life insurance and AD&D.
- Optional short-term and long-term disability coverage.
- Employee assistance program.
- Identity theft protection.
- Pet insurance.
- Colleague recognition and rewards program.
- Employee discounts and other perks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
