Claims Application Systems Analyst III

Valleywise Health•Phoenix, AZ

20h•Remote

About The Position

Under the direction of the IT Application Manager, this position is responsible for the ongoing deployment and development of vendor-proprietary hospital application software used to operate business, clinical, or financial systems across an extensive integrated hospital system. The analyst independently evaluates existing and proposed vendor software functionality to determine whether it conforms to current clinical health system workflows. The role uses specialized proprietary software tools, coordinates project teams toward goals and outcomes, delivers measurable customer service, and performs work in alignment with Valleywise Health’s missions and values. The position frequently partners with the Project Management Office to lead IT deployment and optimization efforts supporting organizational performance improvement objectives. It also mentors and develops junior analysts and educates others on best practices. Current Epic certification in one or more of the following is highly preferred: Resolute HB Admin, Resolute HB Claims and Electronic Remittance Admin, Resolute PB Admin, or Resolute PB Claims and Electronic Remittance Admin.

Requirements

Bachelor’s degree in Business, Nursing, Information Systems, or a related field, or an equivalent combination of training and progressively responsible experience that provides the required specialized knowledge and abilities.
Five years of progressively responsible healthcare, consulting, and/or IT-related experience demonstrating thorough understanding of tools, workflows, procedures, and concepts used to deploy and develop healthcare application software.
Maintain current certification for the specific business, clinical, or financial application or system supported, if applicable.
Valid Arizona Department of Public Safety fingerprint clearance card, or submission of a completed affidavit at hire; complete the clearance card application within seven days of hire and present the actual card within 90 days of applying.
Ability to use complex analytical tools and methods to analyze and streamline business processes.
Working knowledge across multiple relevant disciplines and the ability to apply it creatively to problems and innovation.
Ability to manage multiple priorities and deadlines using independent judgment.
Good verbal and written interpersonal and communication skills, including the ability to inform, advise, instruct, and persuade.
Ability to exercise individual judgment and initiative in facilitating and resolving application or system design.
Ability to prepare and conduct effective presentations, assess priorities, manage time, and coordinate activities with diverse groups and individuals.
Ability to read, write, and speak effectively in English.

Nice To Haves

Current Epic certification in one or more of: Resolute HB Admin, Resolute HB Claims and Electronic Remittance Admin, Resolute PB Admin, or Resolute PB Claims and Electronic Remittance Admin.
Master’s degree; may substitute for up to two years of required experience.
Doctorate degree; may substitute for all necessary expertise.
Professional clinical licensure (such as RN, Radiology, Laboratory, or Pharmacy) when supporting clinical application systems.

Responsibilities

Deploy and develop vendor-proprietary hospital application software for business, clinical, or financial systems.
Analyze existing and proposed vendor-supplied software functionality for alignment with current clinical health system workflows.
Use specialized proprietary software tools to enable software functionality.
Coordinate project teams to achieve team goals and outcomes.
Provide measurable customer service.
Lead IT deployment and optimization efforts with the Project Management Office, aligned with organizational performance improvement objectives.
Mentor and develop junior analysts and educate others on best practices.
Analyze and streamline business processes using complex analytical tools and methods.
Maintain accountability for timely resolution of issues and problems within assigned applications, databases, technologies, or systems.
Collect and analyze complex data, conduct workflow analysis, and translate findings into definable software functionality.
Facilitate and resolve application or system design matters.
Develop initiatives for effective and innovative resolution of problems.
Prepare and conduct presentations, manage priorities and deliverables, and coordinate activities with diverse groups and individuals.