Epic Interface Analyst | 1.0 FT - Remote
About The Position
The Interface Systems Analyst is responsible for the functional analysis, design, implementation, and maintenance of software application interfaces used at Phelps Health. The role serves as a liaison between Phelps Health departments and application software vendors on interface issues, edits and errors, troubleshooting, quality assurance, and documentation. The analyst collaborates closely with the Epic team when working with Epic applications. Working under the direction of the Applications and Interface Manager, the analyst monitors and maintains interfaces, supports application integrations and upgrades, and works with end users, project management, IT, leaders, and vendors to identify requirements, configure interfaces, map data, and conduct testing and validation. The position manages project timelines, assignments, documentation, and multiple issues across projects; supports data accuracy and integrity; and participates in around-the-clock application support. The role also follows organizational and regulatory standards and participates in ongoing education about information technology in healthcare.
Requirements
- Associate degree or equivalent experience in Computer Science, Information Systems, or a related discipline.
- Two years of experience in system analysis in a healthcare setting.
- Understanding of Windows operating systems, HL7 interfaces, SQL, databases, scripting, and Microsoft Office Suite programs, including Excel, Visio, PowerPoint, and Word.
- Epic Bridges Certification.
Nice To Haves
- Bachelor’s degree.
- Leadership, mentoring, and project management experience.
Responsibilities
- Monitor and maintain interface functions under the direction of the Applications and Interface Manager.
- Develop working knowledge of third-party healthcare applications and other information systems to evaluate interfaces and recommend changes.
- Assist with integration of applications and coordinate available application upgrades with leaders, IT, end users, and vendors to resolve issues.
- Work with end users and project management to identify interface requirements, map data elements, configure interfaces, set up data, and conduct testing and validation.
- Manage and communicate technical timelines, complete assigned tasks within established timeframes, and meet status reporting and documentation requirements.
- Manage multiple issues across projects, coordinate priorities with management, and document interface features for team communication.
- Support data accuracy and integrity by recommending data-protection processes, application contingency plans, and recovery procedure revisions.
- Participate in around-the-clock application support to resolve problems during or after normal working hours.
- Follow Phelps Health policies and procedures, regulatory agency standards, and quality assurance standards.
- Participate in ongoing education concerning information technologies and their use in healthcare.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
