Epic Interface Analyst

TEKsystems • Houston, TX

1d • $80 - $90 • Remote

About The Position

The Interface Engineer designs, develops, implements, monitors, and supports healthcare system interfaces, primarily Epic interfaces using Epic Bridges and Infor Cloverleaf. The role partners with clinical, operational, technical, and vendor teams to ensure secure, reliable, and efficient data exchange between Epic and internal or external systems. The position requires experience with interface engine technologies, healthcare messaging standards, production troubleshooting, and integrations across clinical and revenue cycle applications.

This is a contract-to-hire position based out of Houston, Texas, and is fully remote. The stated pay range is $80.00–$90.00 per hour. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave, subject to eligibility and plan terms.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or a related field; equivalent work experience may be considered.
• At least 7 years of experience supporting healthcare interfaces in a hospital or healthcare IT environment.
• Hands-on experience with the Infor Cloverleaf interface engine.
• Experience working with Epic Bridges and supporting Epic integrations; Epic Bridges certification is required.
• Strong knowledge of healthcare interoperability standards, including HL7 v2 and FHIR; familiarity with X12, XML/JSON, APIs, and web services.
• Experience with interface troubleshooting, message parsing, transformations, routing, and error handling.
• Knowledge of TCP/IP, SFTP, HTTPS, VPN, and other transport methods used in healthcare integrations.
• Ability to read and interpret interface specifications, message structures, and technical documentation.
• Strong analytical, problem-solving, and communication skills.
• Experience working in a production support environment with incident and change management processes.

Nice To Haves

• Experience supporting integrations with lab systems, radiology/PACS, pharmacy systems, revenue cycle systems, HIE/public health interfaces, medical devices, or ancillary clinical applications.
• Experience with scripting or automation tools to support interface operations.
• Knowledge of SQL for data validation, troubleshooting, and reporting.
• Familiarity with healthcare workflows across clinical, financial, and operational domains.
• Experience in a large integrated delivery network, hospital system, or academic medical center.
• ITIL or other service management experience.
• X12 experience, particularly for revenue cycle-related integrations.

Responsibilities

• Design, build, test, implement, and support interfaces between Epic and third-party systems using Epic Bridges and Cloverleaf.
• Analyze business and technical requirements for new interfaces, interface changes, and system enhancements.
• Develop and maintain interface specifications, mappings, workflows, and technical documentation.
• Monitor interface processing, error queues, and message delivery, and resolve issues in a timely manner.
• Troubleshoot interface failures, data discrepancies, formatting issues, and connectivity problems across integrated applications.
• Coordinate with Epic analysts, application teams, vendors, infrastructure, and operational stakeholders on interface development and issue resolution.
• Support healthcare data exchange standards and technologies including HL7 v2.x, FHIR, X12, XML, JSON, and web services/APIs, as applicable.
• Perform unit and integration testing and support end-to-end testing for interface implementations and upgrades.
• Participate in change management, release planning, and go-live support activities.
• Maintain production interface availability and operational stability through proactive monitoring and issue prevention.
• Ensure interfaces comply with organizational security, privacy, and data governance requirements.
• Participate in an on-call support rotation and provide after-hours support for critical interface incidents as needed.
• Identify opportunities for process improvement, standardization, automation, and optimization within the interface environment.

Benefits

• Medical, dental, and vision coverage, subject to eligibility and plan terms.
• Critical illness, accident, and hospital coverage, subject to eligibility and plan terms.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available.
• Voluntary life and AD&D insurance for the employee and dependents.
• Short- and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off or leave, such as PTO, vacation, or sick leave, subject to eligibility and plan terms.

What This Job Offers

• Career Level: Senior