Epic Hospital Billing IT Manager - Digital and Technology Partners - Hybrid

Mount Sinai Health System • New York, NY

3d • $120,000 - $180,060 • Hybrid

About The Position

The IT Manager for EPIC systems plans, directs, and coordinates operations for the assigned EPIC area, including applications, interfaces, revenue cycle, or other related areas. The role plans, develops, troubleshoots, enhances, and maintains systems, procedures, and applications to support operating efficiency. The manager also leads and mentors staff and oversees hiring, termination, and performance review processes.

This position reports to 42nd Street (Corporate Office) one day a week.

Requirements

• Bachelor’s degree in business, computer science, or a related field, or a combination of relevant work experience and technical or on-the-job IT training.
• Five or more years of experience in information technology or its equivalent.
• Some supervisory experience of technical staff.
• Epic Hospital Billing certification and experience.

Nice To Haves

• Some supervision preferred in connection with the stated education or equivalent experience and training.
• Higher than five years of IT experience preferred.
• EPIC-specific instruction and certification preferred.

Responsibilities

• Manage EPIC IT staff by communicating job expectations; planning, monitoring, and analyzing work results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures.
• Manage development of end-user requirements, system design, project plans, staffing requirements, and milestones for system enhancements and development.
• Deliver and support strategic plans for implementing information technologies to maintain effectiveness and efficiency.
• Recommend IT strategies, policies, and procedures by evaluating organizational outcomes, identifying problems, evaluating trends, and anticipating requirements.
• Manage development of enhancement and development specifications for programming by internal or external resources.
• Manage EPIC system maintenance, including software upgrades, database maintenance, end-user support, troubleshooting, system audits, and problem-solving.
• Report performance concerns to upper management, define problems or challenges, develop solutions, and participate in short- and long-term planning.
• Ensure staff adherence to department and organization compliance requirements and ensure documentation of compliance is maintained in employee files.
• Perform other related duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager