Epic Hospital Billing IT Manager - Digital and Technology Partners - Hybrid

Mount Sinai Health System•New York, NY

2d•$120,000 - $180,060•Hybrid

About The Position

The IT Manager for EPIC systems plans, directs, and coordinates operations for an assigned EPIC area, including applications, interfaces, revenue cycle, or other related areas. The manager plans, develops, troubleshoots, enhances, and maintains systems, procedures, and applications to support operational efficiency. The role also manages and mentors staff and oversees hiring, termination, and performance review processes. This position reports to the 42nd Street corporate office one day per week.

Requirements

Bachelor’s degree in business, computer science, or a related field, or a combination of relevant work experience and technical or on-the-job IT training.
At least 5 years of experience in information technology or an equivalent field; more experience is preferred.
Some supervisory experience with technical staff.
Epic Hospital Billing certification and experience are required.

Nice To Haves

Some supervision experience is preferred.
Epic-specific instruction and certification are preferred.
More than 5 years of information technology experience is preferred.

Responsibilities

Manage EPIC IT staff by setting expectations, monitoring work, coaching and counseling employees, addressing discipline, and implementing department systems, policies, and procedures.
Manage development of end-user requirements, system designs, project plans, staffing requirements, and milestones for system enhancements and development.
Support strategic plans for implementing information technologies to maintain effective and efficient operations.
Recommend IT strategies, policies, and procedures by evaluating organizational outcomes, identifying problems, evaluating trends, and anticipating requirements.
Manage development of enhancement and development specifications for programming by internal or external resources.
Oversee EPIC system maintenance, including software upgrades, database maintenance, end-user support, troubleshooting, system audits, and problem-solving.
Report performance concerns and define problems, challenges, and potential solutions for upper management.
Participate in short- and long-term planning.
Ensure staff adherence to department and organizational compliance requirements and ensure compliance confirmation is maintained in employee files.
Perform other related duties.
Manage staff hiring, termination, and performance review processes.