Epic Hospital Billing IT Manager - Digital and Technology Partners - Hybrid
About The Position
The IT Manager for EPIC systems plans, directs, and coordinates operations for an assigned EPIC area, which may include applications, interfaces, revenue cycle, or related functions. The role plans, develops, troubleshoots, enhances, and maintains systems, procedures, and applications to support operating efficiency. The manager leads and mentors staff and handles hiring, termination, and performance review processes. The position reports to the 42nd Street Corporate Office one day per week. It includes responsibility for EPIC system maintenance and support, staff management, technology strategy, system enhancements, and compliance. The role also reports performance concerns and solutions to upper management and participates in short- and long-term planning.
Requirements
- Bachelor’s degree in business, computer science, or a related field, or a combination of relevant work experience and technical or on-the-job IT training.
- At least 5 years of experience in information technology or equivalent experience.
- Some supervisory experience with technical staff.
- Epic Hospital Billing certification and experience.
Nice To Haves
- Supervisory experience is preferred in the education/work-experience qualification.
- EPIC-specific instruction and certification are preferred.
- More than 5 years of information technology experience is preferred.
Responsibilities
- Manage EPIC IT staff by setting expectations, monitoring and analyzing results, coaching, counseling, disciplining, and enforcing systems, policies, and procedures.
- Manage development of end-user requirements, system designs, project plans, staffing requirements, and milestones for system enhancements and development.
- Support strategic plans for implementing information technologies to maintain organizational effectiveness and efficiency.
- Recommend information technology strategies, policies, and procedures by evaluating organizational outcomes, identifying problems, evaluating trends, and anticipating requirements.
- Manage development of enhancement and development specifications for programming by internal or external resources.
- Manage EPIC system maintenance, including software upgrades, database maintenance, end-user support, troubleshooting, system audits, and problem solving.
- Report performance concerns and challenges to upper management, define problems, identify solutions, and participate in short- and long-term plans.
- Ensure staff adherence to departmental and organizational compliance requirements and maintain documentation of compliance in employee files.
- Perform other related duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
