CUPID ANALYST- SCH EPIC

South Central Regional Medical Center • Laurel, MS

4d • Hybrid

About The Position

The Epic Cupid Analyst is responsible for the design, build, implementation, optimization, and ongoing support of Epic Cupid and related clinical workflows supporting Cardiac Cath Lab, Respiratory Therapy, EKG, and EEG services. The role collaborates with cardiovascular services, respiratory therapy, cardiology, neurology, nursing, providers, ancillary departments, and operational leadership to ensure Epic supports safe, efficient, and standardized clinical workflows. The Analyst serves as a subject matter expert for Cupid and assigned diagnostic and procedural workflows.

Requirements

• Bachelor’s degree in healthcare, information technology, a clinical discipline, or a related field, or equivalent experience.
• 1–3+ years of healthcare clinical, cardiovascular, ancillary services, EHR, or healthcare IT experience.
• Strong analytical and problem-solving skills.
• Ability to translate clinical workflows into Epic solutions.
• Strong understanding of orders, procedures, documentation, results, interfaces, and charge capture.
• Strong communication, organization, troubleshooting, and collaboration skills.
• Ability to perform the essential functions of the position, with reasonable accommodations as applicable.

Nice To Haves

• Epic Cupid certification, or willingness to obtain certification within 6 months.
• Experience supporting Cardiac Cath Lab, Respiratory Therapy, EKG/ECG, and/or EEG workflows.
• Experience with clinical documentation, interfaces, and Epic implementations.
• Experience with Epic Hyperspace and related Epic tools.

Responsibilities

• Configure, maintain, and optimize Epic Cupid functionality.
• Support Cath Lab, Respiratory Therapy, EKG/ECG, and EEG workflows.
• Build and maintain orders, documentation, scheduling, results, SmartTools, SmartForms, flowsheets, order sets, preference lists, workqueues, and decision support tools.
• Coordinate device integrations and participate in upgrades and optimization initiatives.
• Troubleshoot workflow, documentation, scheduling, results, interface, and device issues; investigate root causes and collaborate with Epic Technical Support, vendors, and technical teams.
• Work with clinical and operational teams to develop Epic solutions, participate in governance and project teams, communicate workflow impacts and changes, and collaborate across integrated Epic applications.
• Develop and execute testing plans, perform regression and integrated testing, maintain workflow, build, and support documentation, and validate interfaces and integrated workflows.
• Support training initiatives, go-lives, optimization efforts, onboarding, and workflow adoption activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level