Epic Certified Systems Analyst (Phoenix)
About The Position
Inova Health is seeking a dedicated EPIC Certified Systems Analyst to join its EPIC Phoenix team. This is a full-time, day-shift role with regular office hours Monday through Friday. The position is fully remote for candidates residing in VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, or WV. The analyst maintains and implements EpicCare systems and databases, supports system performance and release testing, investigates potential solutions and enhancements, and provides application support to end users. The role also analyzes business operations and interface data, resolves and escalates issues, stays current with IT processes and programming methodologies, and follows change-management procedures while maintaining major systems.
Requirements
- Associate degree, or two years of relevant professional experience in addition to the minimum experience requirement.
- One year of healthcare administration experience.
- Epic Phoenix Certification required or must be attained within six months of hire.
Responsibilities
- Maintain and implement EpicCare systems and databases to ensure optimum performance of automated systems.
- Participate in all phases of review and testing of new Epic application releases.
- Assist with system investigations to determine feasibility, cost, alternative solutions, and potential enhancements.
- Serve as an applications support contact to troubleshoot problems, incorporate end-user preferences, identify desired reports, and gather information to optimize the Epic experience.
- Analyze business operations as they relate to build decisions and ensure interface data entering an Epic application meets business needs.
- Resolve problems, communicate status, and escalate issues to management in a timely manner.
- Analyze IT processes and stay current on programming tools and methodologies.
- Participate in ongoing maintenance of major systems while following change-management procedures.
- Determine new procedures for maximizing the benefits achieved through automated systems.
Benefits
- Medical, dental, and vision coverage.
- Team member wellness program.
- Inova matches the first 5% of eligible retirement contributions, starting on the first day.
- Up to $5,250 per year in education assistance.
- Up to $10,000 in student loan assistance.
- Mental health coaching or therapy sessions at no cost for team members and their spouses or partners and children: 25 sessions per person per year.
- Paid time off.
- Paid parental leave.
- Flexible work schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
