Epic Certified Beacon Analyst

Waterfall Technology Consulting Partners•Roanoke, VA

About The Position

The Epic Certified Beacon Analyst provides system analysis and design, including requirements gathering, specifications, configuration, documentation, testing, and implementation. The role also provides application support, troubleshooting, training, and reporting, and may support integrated third-party applications. The analyst serves as a liaison between the client's teams, clients, and vendors. The client prefers an onsite schedule. Candidates residing in Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, or Virginia may be considered for a remote and/or hybrid schedule. This is a full-time, salaried opportunity.

Requirements

  • Associate degree in computer science, information systems, healthcare, or business, or two years of experience may be considered in lieu of the degree.
  • Minimum of 4 years of related experience.
  • Obtain and maintain at least three vendor and/or industry certifications or proficiencies as determined by management following a primary Epic support application proficiency path.
  • Maintain certification or proficiency in applicable Epic modules.

Responsibilities

  • Conduct intermediate to advanced analysis of Epic application design and system workflows.
  • Independently manage assigned projects and work efforts, ensuring timely delivery.
  • Lead requirements gathering and facilitate design sessions with stakeholders.
  • Analyze and translate business needs into system solutions with minimal supervision.
  • Develop and maintain documentation and knowledge resources for supported Epic and non-Epic integrated third-party applications.
  • Develop working knowledge of assigned Epic modules, related development and maintenance tools, and in-depth knowledge within specific module areas.
  • Apply an understanding of how assigned Epic modules integrate with other Epic systems across the organization.
  • Assist with implementation of new Epic modules and system enhancements.
  • Serve as a resource for Epic application and system support and provide guidance to team members.
  • Mentor analysts and contribute to team knowledge sharing.
  • Serve as a liaison across multiple Epic modules, teams, and stakeholders.
  • Interact professionally with internal and external customers and stakeholders.
  • Apply independent judgment and decision-making within established guidelines and escalate issues as appropriate.
  • Identify opportunities for system improvements and support optimization efforts.
  • Follow application change management processes, including communication, documentation, and post-change support.
  • Track work effort and communicate project and task status effectively.
  • Participate in an on-call rotation, including evenings, weekends, and holidays.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Employer-funded pension plan, vested after five years.
  • Voluntary 403(b).
  • Paid time off accrued from day one.
  • Onsite fitness studios and discounts to wellness centers.
  • Access to the Personify Health health and wellness app.
  • Childcare discounts.
  • Continued education and training.
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