Epic Certified EHR Systems Analyst II (ClinDoc)
About The Position
Adventist Health Roseville is seeking an Epic-certified EHR Systems Analyst for a full-time, day-shift role. The position works primarily remotely, with travel of up to 25% as needed, including onsite support for go-live events and other work-related occasions. Epic ClinDoc certification is required. The analyst performs work related to the design, build, implementation, support, and testing of information-system applications and related processes. The role works with project and support teams to support the development, training, evaluation, and ongoing use of major computer applications. It also includes application maintenance, workflow analysis, project coordination, end-user support and training, optimization, and on-call duties for assigned applications. Adventist Health is a faith-based, nonprofit integrated health system serving communities across the West Coast and Hawaii. Associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.
Requirements
- Associate's or technical degree, or an equivalent combination of education and related experience.
- Three years of healthcare IT application or technical experience, or equivalent.
- Epic certification or accreditation in the area of responsibility is required; Epic ClinDoc certification is specified.
- Ability to fulfill ongoing on-call duties and travel onsite as needed, up to 25%.
Nice To Haves
- Bachelor’s degree or equivalent combination of education and related experience.
- Two years of applicable Epic application experience.
Responsibilities
- Maintains moderately complex system software according to established standards and departmental protocols, evaluates requests for enhancements, gathers customer specifications, and maintains service level agreements.
- Coordinates analysis of departmental documentation and workflows and designs or redesigns system components to support appropriate workflows.
- Assesses needs for complex workflows, customers, and clinical or revenue areas; analyzes and documents end-user reporting needs; identifies risks and assists with mitigation strategies.
- Develops and follows project work plans, leads project meetings, and coordinates assigned work with team members, the overall program, and related projects.
- Researches, documents, and facilitates resolution of issues reported by end users.
- Tests system software according to checklist guidelines and participates in developing test scenarios.
- Collaborates with technical teams to define hardware and network requirements and research and resolve technical issues.
- Presents training to varied audiences, maintains current system documentation, and helps customers locate and use it.
- Assesses user proficiency and provides optimization training; leads optimization activities to help staff use systems effectively.
- Provides ongoing on-call support for assigned applications, troubleshoots and resolves issues escalated by the help desk, and supports critical applications as needed.
- Travels onsite, up to 25% as needed, to support go-live events and other work-related occasions; travel may occur during standard off-hours support times.
- Performs other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
